Performance

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* 1. How satisfied are you with CRC's performance in PROVIDING TIMELY QUOTATIONS?

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* 2. How satisfied are you with CRC's performance in SPECIAL PROCESSING CAPABILITIES?

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* 3. How satisfied are you with CRC's performance in JOB STATUS COMMUNICATION?

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* 4. How satisfied are you with CRC's performance in ON-TIME DELIVERY?

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* 5. How satisfied are you with CRC's performance in INSPECTION CAPABILITIES?

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* 6. How satisfied are you with CRC's performance in QUALITY COMPLAINT RESPONSE TIME (i.e. corrective actions, rework, etc.)?

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* 7. How satisfied are you with CRC's performance in BILLING ACCURACY?

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* 8. In order of importance, rank each factor that influences your decision in selecting a metal finishing supplier.  (Use 1 for most important and 4 for least important)  For example, Customer Service = 3, Turn-time = 2, Price = 4, Quality = 1

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* 9. Comparing CRC pricing with industry competitors, where would you rate CRC?

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* 10. Please provide your comments. Your feedback is critical in making our organization better

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* 11. AMAZON GIFT CARD GIVEAWAY: ChemResearch greatly values your feedback. In appreciation for your participation, ChemResearch will raffle off a $100.00 Amazon Gift Card to one lucky customer who completes our Customer Satisfaction survey.

Survey Period: October 14, 2025 - November 14, 2025

If you would like to participate in the Amznon Gift Card giveaway, please complete the following information to be entered into the giveaway. Survey will be startinf October 14, 2025 thru November 14, 2025.

The raffle drawing will be held on the close of business day on Friday, November 21, 2025. Only one winner will be selected and be notified by telephone at the number provided. Good luck!

*Customer participation only*

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