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W Store Customer Satisfaction
1.
Overall, how satisfied were you with your shopping experience today?
Very dissatisfied
1 star
2 stars
3 stars
4 stars
Very satisfied
5 stars
2.
How likely are you to recommend W Store to another student, faculty member, or visitor?
1
1 star
2
2 stars
3
3 stars
4
4 stars
5
5 stars
6
6 stars
7
7 stars
8
8 stars
9
9 stars
10
10 stars
3.
What brought you to the Campus Store today? (Select all that apply)
Apparel
Gifts
Technology
School supplies
Just browsing
Other
4.
Did you find what you were looking for?
Yes
Most of it
No
What couldn't you find? (Short answer)
5.
How would you rate our prices?
Excellent value
Good value
Fair
Slightly expensive
Too expensive
6.
Staff Experience
Friendliness
Helpfulness
Product knowledge
7.
Store Experience (1-Not so good, 5-Very good)
1
2
3
4
5
Cleanliness
1
2
3
4
5
Ease of finding products
1
2
3
4
5
Product selection
1
2
3
4
5
Checkout speed
1
2
3
4
5
Store appearance
1
2
3
4
5
8.
Open Feedback. If you could change one thing about the W Store, what would it be?