1. How often do you use Western Integrated Technologies customer service?

2. Rate your satisfaction with our Customer Service personnel

  Never Rarely Sometimes Most of the time Always
Courteous
Friendly
Meets your needs
Knowledgable of products & service
Able to answer your questions while you are on the phone
Easy to understand

3. While you stay on the phone, how long does it take customer service to answer your questions

4. If you are asked to leave a message with customer service, how long does it take for your customer service representative to return contact via phone, e-mail, or fax

5. Rate your satisfaction with Outside Sales personnel

  Never Rarely Sometimes Most of the time Always
Courteous
Friendly
Meets your needs
Knowledgable of products & services
Responds to your requests

6. If you leave a message with Outside Sales, how long does it take them to return contact via phone, e-mail, or fax?

7. Rate your satisfaction with shipments from Western Integrated Technologies

  Never Rarely Sometimes Most of the time Always
Properly packaged to prevent damage
Shipped via the correct carrier
Packing slips are easily found
Parts are clearly identified
Shipments meet your expectations

8. Overall how satisfied are you with Western Integrated Technologies?

9. Comments:

Report a problem

T