RV Rental Survey

Fort William Historical Park (FWHP) takes the views and opinions of its visitors very seriously. Your suggestions are used to improve and develop our programs and services. We appreciate you taking a few minutes to fill out this survey. All information collected is completely confidential. Thank you for helping FWHP achieve its objective of continually enriching the heritage, entertainment and educational experiences we offer our visitors.

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* 1. Please enter your check-in date

Check-in

Date

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* 2. Length of stay

Number of nights

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 3. Where do you call home?

Thunder Bay

Canada (please provide your postal code)

USA (please provide your zip code)

Other international (please provide your city & country)

Postal code/zip code/country

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* 4. Was this your first rental of our RV trailers?

Yes

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* 5. Based on your experience, would you return?

Yes

Maybe

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* 6. Please tell us about your recent experience:

	Excellent/Outstanding	Very Good	Good	Fair	Needs Improvement	N/A
Overall experience	Overall experience Excellent/Outstanding	Overall experience Very Good	Overall experience Good	Overall experience Fair	Overall experience Needs Improvement	Overall experience N/A
Overall service	Overall service Excellent/Outstanding	Overall service Very Good	Overall service Good	Overall service Fair	Overall service Needs Improvement	Overall service N/A
RV cleanliness	RV cleanliness Excellent/Outstanding	RV cleanliness Very Good	RV cleanliness Good	RV cleanliness Fair	RV cleanliness Needs Improvement	RV cleanliness N/A
RV features	RV features Excellent/Outstanding	RV features Very Good	RV features Good	RV features Fair	RV features Needs Improvement	RV features N/A
Ease of operation	Ease of operation Excellent/Outstanding	Ease of operation Very Good	Ease of operation Good	Ease of operation Fair	Ease of operation Needs Improvement	Ease of operation N/A
Value for price paid	Value for price paid Excellent/Outstanding	Value for price paid Very Good	Value for price paid Good	Value for price paid Fair	Value for price paid Needs Improvement	Value for price paid N/A

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* 7. What was the general purpose for your visit to the campground?

Family vacation

Weekend getaway

Group/club trip

Overnight stop/passing through

Attend a wedding/private function at FWHP

Other

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* 8. How did you hear about Fort William Historical Park?

Brochure

Website

Billboards

Camping directory

Word of mouth

Social media

Magazine ad

Previous visit

Other

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* 9. How did you make your reservation?

Telephone

In person

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* 10. Please tell us about the quality of service you received:

	Excellent/Outstanding	Very Good	Good	Fair	Needs Improvement	N/A
Making your reservation	Making your reservation Excellent/Outstanding	Making your reservation Very Good	Making your reservation Good	Making your reservation Fair	Making your reservation Needs Improvement	Making your reservation N/A
Check-in procedures	Check-in procedures Excellent/Outstanding	Check-in procedures Very Good	Check-in procedures Good	Check-in procedures Fair	Check-in procedures Needs Improvement	Check-in procedures N/A
Explanation of RV features (lights, AC, etc.)	Explanation of RV features (lights, AC, etc.) Excellent/Outstanding	Explanation of RV features (lights, AC, etc.) Very Good	Explanation of RV features (lights, AC, etc.) Good	Explanation of RV features (lights, AC, etc.) Fair	Explanation of RV features (lights, AC, etc.) Needs Improvement	Explanation of RV features (lights, AC, etc.) N/A
General helpfulness	General helpfulness Excellent/Outstanding	General helpfulness Very Good	General helpfulness Good	General helpfulness Fair	General helpfulness Needs Improvement	General helpfulness N/A
Response to questions	Response to questions Excellent/Outstanding	Response to questions Very Good	Response to questions Good	Response to questions Fair	Response to questions Needs Improvement	Response to questions N/A
Check-out procedures	Check-out procedures Excellent/Outstanding	Check-out procedures Very Good	Check-out procedures Good	Check-out procedures Fair	Check-out procedures Needs Improvement	Check-out procedures N/A

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* 11. Please rate the condition of our facilities:

	Excellent/Outstanding	Very Good	Good	Fair	Needs Improvement	N/A
RV rental	RV rental Excellent/Outstanding	RV rental Very Good	RV rental Good	RV rental Fair	RV rental Needs Improvement	RV rental N/A
Gift shop	Gift shop Excellent/Outstanding	Gift shop Very Good	Gift shop Good	Gift shop Fair	Gift shop Needs Improvement	Gift shop N/A
Grounds/landscaping	Grounds/landscaping Excellent/Outstanding	Grounds/landscaping Very Good	Grounds/landscaping Good	Grounds/landscaping Fair	Grounds/landscaping Needs Improvement	Grounds/landscaping N/A
Campground washrooms/showers	Campground washrooms/showers Excellent/Outstanding	Campground washrooms/showers Very Good	Campground washrooms/showers Good	Campground washrooms/showers Fair	Campground washrooms/showers Needs Improvement	Campground washrooms/showers N/A
RV shower	RV shower Excellent/Outstanding	RV shower Very Good	RV shower Good	RV shower Fair	RV shower Needs Improvement	RV shower N/A

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* 12. Did you visit or use any of our other offerings?

Historic Site

Gift Shop

David Thompson Astronomical Observatory

Cantine

Canoe/kayak

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* 13. Where did you stay at your previous stop?

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* 14. Where will you stay at your next stop?

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* 15. Please indicate the ages of people in your party:

	1	2	3	4	5	6	7	8	9	10
0-5 yrs	0-5 yrs 1	0-5 yrs 2	0-5 yrs 3	0-5 yrs 4	0-5 yrs 5	0-5 yrs 6	0-5 yrs 7	0-5 yrs 8	0-5 yrs 9	0-5 yrs 10
6-17 yrs	6-17 yrs 1	6-17 yrs 2	6-17 yrs 3	6-17 yrs 4	6-17 yrs 5	6-17 yrs 6	6-17 yrs 7	6-17 yrs 8	6-17 yrs 9	6-17 yrs 10
18-34 yrs	18-34 yrs 1	18-34 yrs 2	18-34 yrs 3	18-34 yrs 4	18-34 yrs 5	18-34 yrs 6	18-34 yrs 7	18-34 yrs 8	18-34 yrs 9	18-34 yrs 10
35-44 yrs	35-44 yrs 1	35-44 yrs 2	35-44 yrs 3	35-44 yrs 4	35-44 yrs 5	35-44 yrs 6	35-44 yrs 7	35-44 yrs 8	35-44 yrs 9	35-44 yrs 10
45-54 yrs	45-54 yrs 1	45-54 yrs 2	45-54 yrs 3	45-54 yrs 4	45-54 yrs 5	45-54 yrs 6	45-54 yrs 7	45-54 yrs 8	45-54 yrs 9	45-54 yrs 10
55-64 yrs	55-64 yrs 1	55-64 yrs 2	55-64 yrs 3	55-64 yrs 4	55-64 yrs 5	55-64 yrs 6	55-64 yrs 7	55-64 yrs 8	55-64 yrs 9	55-64 yrs 10
65-74 yrs	65-74 yrs 1	65-74 yrs 2	65-74 yrs 3	65-74 yrs 4	65-74 yrs 5	65-74 yrs 6	65-74 yrs 7	65-74 yrs 8	65-74 yrs 9	65-74 yrs 10
75+	75+ 1	75+ 2	75+ 3	75+ 4	75+ 5	75+ 6	75+ 7	75+ 8	75+ 9	75+ 10

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* 16. Comments and Suggestions

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* 17. Please join our email newsletter and stay up to date on all the exciting events and programs happening at Fort William Historical Park!

Please provide your email if you would like to receive FWHP’s email newsletter.

We do not share your email with anyone.

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* 1. Please enter your check-in date

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* 2. Length of stay

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* 3. Where do you call home?

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* 4. Was this your first rental of our RV trailers?

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* 5. Based on your experience, would you return?

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* 6. Please tell us about your recent experience:

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* 7. What was the general purpose for your visit to the campground?

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* 8. How did you hear about Fort William Historical Park?

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* 9. How did you make your reservation?

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* 10. Please tell us about the quality of service you received:

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* 11. Please rate the condition of our facilities:

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* 12. Did you visit or use any of our other offerings?

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* 13. Where did you stay at your previous stop?

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* 14. Where will you stay at your next stop?

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* 15. Please indicate the ages of people in your party:

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* 16. Comments and Suggestions

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* 17. Please join our email newsletter and stay up to date on all the exciting events and programs happening at Fort William Historical Park!Please provide your email if you would like to receive FWHP’s email newsletter. We do not share your email with anyone.

* 17. Please join our email newsletter and stay up to date on all the exciting events and programs happening at Fort William Historical Park!

Please provide your email if you would like to receive FWHP’s email newsletter.

We do not share your email with anyone.