Wholesalers' attitudes to sustainability

Thank you for taking our survey. By 'sustainability' we mean your efforts to be a more environmentally responsible company and your commitment to reduce your environmental impact

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* 1. Do you treat sustainability as a key priority for your business?

Yes we do, and we have made some internal changes but we’re on the start of our journey

Yes we do, but we don’t know where to start

Yes we do. We have a strong plan in place, and we implemented various changes and have made a small investment

Yes we do. We have a strong plan in place, we have implemented a wide range of changes and have invested heavily over the past 18 months

No, it’s not a priority for our business

None of the above

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* 2. Should the wholesale industry overall be doing more to improve its sustainability performance?

Not sure

Yes

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* 3. Out of the below list, which groups do you think need to increase the support they offer to wholesalers to help improve sustainability performance across the sector? (Please tick all that apply)

Green organisations

The Government

Suppliers

Retailers

My local council

Other (please specify)

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* 4. What has your business done in the past two years to improve resource efficiency in its operations and what impact do you think it has had on the environment?

	We have not done this / do not offer this	We have done this but it has no impact whatsoever	It has a small impact	It has a moderate impact	It has a good impact	This has a hugely positive impact
We have introduced more efficient heating/cooling systems	We have introduced more efficient heating/cooling systems We have not done this / do not offer this	We have introduced more efficient heating/cooling systems We have done this but it has no impact whatsoever	We have introduced more efficient heating/cooling systems It has a small impact	We have introduced more efficient heating/cooling systems It has a moderate impact	We have introduced more efficient heating/cooling systems It has a good impact	We have introduced more efficient heating/cooling systems This has a hugely positive impact
We have increased the use of recycled materials	We have increased the use of recycled materials We have not done this / do not offer this	We have increased the use of recycled materials We have done this but it has no impact whatsoever	We have increased the use of recycled materials It has a small impact	We have increased the use of recycled materials It has a moderate impact	We have increased the use of recycled materials It has a good impact	We have increased the use of recycled materials This has a hugely positive impact
We have introduced water saving measures	We have introduced water saving measures We have not done this / do not offer this	We have introduced water saving measures We have done this but it has no impact whatsoever	We have introduced water saving measures It has a small impact	We have introduced water saving measures It has a moderate impact	We have introduced water saving measures It has a good impact	We have introduced water saving measures This has a hugely positive impact
We have introduced energy saving measures	We have introduced energy saving measures We have not done this / do not offer this	We have introduced energy saving measures We have done this but it has no impact whatsoever	We have introduced energy saving measures It has a small impact	We have introduced energy saving measures It has a moderate impact	We have introduced energy saving measures It has a good impact	We have introduced energy saving measures This has a hugely positive impact
We have introduced a paperless office environment	We have introduced a paperless office environment We have not done this / do not offer this	We have introduced a paperless office environment We have done this but it has no impact whatsoever	We have introduced a paperless office environment It has a small impact	We have introduced a paperless office environment It has a moderate impact	We have introduced a paperless office environment It has a good impact	We have introduced a paperless office environment This has a hugely positive impact

Other (please specify)

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* 5. How have you improved waste management across your operations in the past two years and what impact do you think it has had on the environment? (Please tick any which apply)

	We have not done this / do not offer this	We have done this but it has no impact whatsoever	It has a small impact	It has a moderate impact	It has a good impact	This has a hugely positive impact
We have reduced our food waste	We have reduced our food waste We have not done this / do not offer this	We have reduced our food waste We have done this but it has no impact whatsoever	We have reduced our food waste It has a small impact	We have reduced our food waste It has a moderate impact	We have reduced our food waste It has a good impact	We have reduced our food waste This has a hugely positive impact
We have increased our recycling rates	We have increased our recycling rates We have not done this / do not offer this	We have increased our recycling rates We have done this but it has no impact whatsoever	We have increased our recycling rates It has a small impact	We have increased our recycling rates It has a moderate impact	We have increased our recycling rates It has a good impact	We have increased our recycling rates This has a hugely positive impact
We have reduced the amount of waste we send to landfill	We have reduced the amount of waste we send to landfill We have not done this / do not offer this	We have reduced the amount of waste we send to landfill We have done this but it has no impact whatsoever	We have reduced the amount of waste we send to landfill It has a small impact	We have reduced the amount of waste we send to landfill It has a moderate impact	We have reduced the amount of waste we send to landfill It has a good impact	We have reduced the amount of waste we send to landfill This has a hugely positive impact

Other (please specify)

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* 6. What has your business done in the past two years to improve resource efficiency in its operations and what impact do you think it has had on the environment?

	We have not done this / do not offer this	We have done this but it has no impact whatsoever	It has a small impact	It has a moderate impact	It has a good impact	This has a hugely positive impact
We have cut down on the number of deliveries/trips we take to be more efficient	We have cut down on the number of deliveries/trips we take to be more efficient We have not done this / do not offer this	We have cut down on the number of deliveries/trips we take to be more efficient We have done this but it has no impact whatsoever	We have cut down on the number of deliveries/trips we take to be more efficient It has a small impact	We have cut down on the number of deliveries/trips we take to be more efficient It has a moderate impact	We have cut down on the number of deliveries/trips we take to be more efficient It has a good impact	We have cut down on the number of deliveries/trips we take to be more efficient This has a hugely positive impact
We have transitioned our commercial fleet to electric or hybrid vehicles	We have transitioned our commercial fleet to electric or hybrid vehicles We have not done this / do not offer this	We have transitioned our commercial fleet to electric or hybrid vehicles We have done this but it has no impact whatsoever	We have transitioned our commercial fleet to electric or hybrid vehicles It has a small impact	We have transitioned our commercial fleet to electric or hybrid vehicles It has a moderate impact	We have transitioned our commercial fleet to electric or hybrid vehicles It has a good impact	We have transitioned our commercial fleet to electric or hybrid vehicles This has a hugely positive impact
We have encouraged employees to use environmentally friendly modes of transport (such as implementing a cycle to work scheme)	We have encouraged employees to use environmentally friendly modes of transport (such as implementing a cycle to work scheme) We have not done this / do not offer this	We have encouraged employees to use environmentally friendly modes of transport (such as implementing a cycle to work scheme) We have done this but it has no impact whatsoever	We have encouraged employees to use environmentally friendly modes of transport (such as implementing a cycle to work scheme) It has a small impact	We have encouraged employees to use environmentally friendly modes of transport (such as implementing a cycle to work scheme) It has a moderate impact	We have encouraged employees to use environmentally friendly modes of transport (such as implementing a cycle to work scheme) It has a good impact	We have encouraged employees to use environmentally friendly modes of transport (such as implementing a cycle to work scheme) This has a hugely positive impact

Other (please specify)

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* 7. What are the main sustainability challenges in the wholesale sector? (Please tick all that apply)

Encouraging staff to think and act sustainably

The high cost of environmentally friendly substitutes

Creating buy-in from senior management

The lack of environmentally friendly substitutes

We don’t have the resources/capacity to invest in this

We don’t know where to start

There is not enough demand from retailers for sustainability initiatives

Other (please specify)

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* 8. What business value (such as new business or cost savings) have you seen from your sustainability efforts? (Please tick all that apply)

Cost savings

PR and media coverage

Improved community relations

None as of yet (it’s too early to tell)

Attracting new types of customers / expanding your customer base

None – we haven’t introduced any sustainability initiatives

None – our efforts have had no value

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* 9. How do you check your sustainability credentials? (Please tick all that apply)

Annual audit of the business or externally recognised benchmarks (or more frequent)

We’re not really sure, we take an ad hoc approach towards checking our sustainability

We do regular market analysis to ensure we stay as sustainable as possible

We regularly speak with stakeholders to measure our sustainability processes

Consult with an independent sustainability expert

We don’t actively check our sustainability credentials

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* 10. What sustainability initiatives does your business run in the local community? If none, please enter 'N/A'

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* 11. Please tick the ways your business implements good employment practices?

I check that my employees have the right to work in the UK

My recruitment processes are open and transparent

My sick pay and annual leave policies go beyond the statutory requirements

I ensure that part-time employees have access to progress pathways equal to that of full-time employees

I pay the Real Living Wage (£9.50, £10.85 in London) as defined by the Living Wage Foundation

I support the employability of individuals that face barriers to employment

I offer fringe benefits such as discounts to help my employees reduce the cost of living

I understand and consider modern slavery risks within the business

I provide employees with health and safety training relevant to their job

I have in place initiatives to promote employee wellbeing

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* 12. Please provide the following (This is for your chance to win £250 in LOVE2SHOP vouchers)

Name *

Business name *

Address *

Address 2 *

City/Town *

Postal Code *

Email Address *

Phone Number

Wholesalers' attitudes to sustainability

Question Title

* 1. Do you treat sustainability as a key priority for your business?

Question Title

* 2. Should the wholesale industry overall be doing more to improve its sustainability performance?

Question Title

* 3. Out of the below list, which groups do you think need to increase the support they offer to wholesalers to help improve sustainability performance across the sector? (Please tick all that apply)

Question Title

* 4. What has your business done in the past two years to improve resource efficiency in its operations and what impact do you think it has had on the environment?

Question Title

* 5. How have you improved waste management across your operations in the past two years and what impact do you think it has had on the environment? (Please tick any which apply)

Question Title

* 6. What has your business done in the past two years to improve resource efficiency in its operations and what impact do you think it has had on the environment?

Question Title

* 7. What are the main sustainability challenges in the wholesale sector? (Please tick all that apply)

Question Title

* 8. What business value (such as new business or cost savings) have you seen from your sustainability efforts? (Please tick all that apply)

Question Title

* 9. How do you check your sustainability credentials? (Please tick all that apply)

Question Title

* 10. What sustainability initiatives does your business run in the local community? If none, please enter 'N/A'

Question Title

* 11. Please tick the ways your business implements good employment practices?

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* 12. Please provide the following (This is for your chance to win £250 in LOVE2SHOP vouchers)

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* 13. How many depots do you own / manage? (Please enter as a number)