* 1. Please describe your connection with Santa Monica-Malibu Unified School District. (Choose all that apply)

* 2. What was your reason for visiting the Personnel Commission? (Choose all that apply)

* 3. Approximately how long did you have to wait before a Personnel Commission staff member began to help you?

* 4. To what degree do you feel the Personnel Commission staff member understood what you were saying?
How well did the Personnel Commission staff member understand you?

* 5. How knowledgeable was the staff member who helped you?

* 6. How helpful was the information the staff member provided you?

* 7. Which of the following best describes your satisfaction level with the service of the Personnel Commission staff member?

* 8. In general, which of the following best describes your overall satisfaction level with the service of the Personnel Commission Department?

* 9. Please list any specific concerns, complaints, or suggestions you have to help improve the level of service provided by the Personnel Commission.

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