Strengthening consumers’ rights in today’s dynamic markets
For the occasion of the World Consumer Rights Day 2023, the Office for Consumer Affairs within the Malta Competition and Consumer Affairs Authority will organise a half-day conference themed: Strengthening consumers’ rights in today’s dynamic markets. The conference will mainly focus on the coming into force of the Omnibus Directive and how it amends several existing consumer rules with the main aim of modernising and strengthening consumers’ rights offline and online. Distinguished speakers participating in the conference will discuss how the new legal framework will better equip consumers to meet the challenges they encounter in today’s evolving markets. Experts in marketing and consumer psychology will discuss consumers’ online buying behaviour and how digital marketing techniques are influencing consumers’ purchases. The impact of the new rules on both consumers and businesses will also be debated in a panel discussion involving professionals representing consumers and the industry.