County Insurance Satisfaction Survey Question Title * 1. How quickly are your claims resolved by the county's health insurance provider? Extremely quickly Very quickly Somewhat quickly Not so quickly Not at all quickly Question Title * 2. How familiar are you with the Insurance coverage you selected during open enrollment? Extremely familiar Very familiar Somewhat familiar Not so familiar Not at all familiar Question Title * 3. Have you had an issue or problem regarding your coverage that has remained unresolved? Question Title * 4. How frequently have you interacted with the insurance representatives? I have never interacted with our current representative outside of open enrollment I have interacted with our current representatives on a infrequent basis ( 1 to 2 times per year) I have frequently interacted with our current representative ( 3 to 5 times during a year) None of the above Question Title * 5. How satisfied with our current insurance program are you? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Question Title * 6. Are you enrolled in any of the Insurance Plans offered by Turner County? Yes No Question Title * 7. Do you believe that the county's insurance provider is available to answer questions or assist with any issues or claims? Yes No Question Title * 8. Have you accessed the online functions offered by the current insurance providers? Yes No Question Title * 9. What additional insurance coverage would you like to see offered? How can the insurance provided by the county be improved? Question Title * 10. How long have you worked for Turner County Less than 1 year 1-3 Years 3-6 years 6-10 years Longer than 10 years. Done