Customer Survey 2019-20 Question Title * 1. How likely is it that you would recommend Aaron's Greenscape to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 2. How has your lawn been responding to our Pro-Form Updated Pro-Form Organic Fertilizer Blends with more organic base fertilizer incorporated in more of our fertilizer lines? (Even if all you set up for was standard fertilizer you would have received two to three feedings with up to 20% organic base Fertilizer in it in 2019) OK Question Title * 3. Do you treat for or have a Mosquito Control service? I treat for Mosquitoes myself I have Mosquito Bite Stop by Aaron's Greenscape Inc. I use a Mosquito service I do not do any type of mosquito control other than keeping standing water in check OK Question Title * 4. How would you rate the technicians that have serviced your lawn this year? OK Question Title * 5. If you have contacted our office, how Friendly | Professional was the office staff? OK Question Title * 6. How responsive have we been? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Not applicable OK Question Title * 7. With record rains creating ideal conditions for weeds, slowing services with fewer days to work with and the addition of late and early snow, how well did we keep your lawn green and the weeds under control in 2019? Extremely well Very well Somewhat well Not so well Not well at all OK Question Title * 8. How would you rate the value for money spent? Excellent Above average Average Below average Poor OK Question Title * 9. What is your more preferred way to pay for service? Auto pay per service (2.5% discount) Standard pre-Pay (-10% by March 1) Early Pre-Pay (-15% by December 15) Pay by check in mail after services are completed Pay by card/PayPal through website after services are completed Monthly Installments 2 part Pre-Pay OK Question Title * 10. How would you rate the quality of our products and services? Very high quality High quality Neither high nor low quality Low quality Very low quality OK Question Title * 11. What is your preferred way to communicate with us? E-mail Standard Mail Telephone Text Facebook Messenger Live chat on the website OK Question Title * 12. How well does Aaron's Greenscape keep you informed on what you need to know? Exceeded expectations More informative than most company's I work with Met expectations Below expectations OK Question Title * 13. Overall how many stars would you give Aaron's Greenscape? OK Question Title * 14. If you could change anything about Aaron's Greenscape or if you have additional comments about your experience please tell us below. OK Question Title * 15. To get $10 credited to your account you must be a customer and leave your name or acct# It's your choice - If you leave your name or customer number, you will automatically qualify for $10 off any additional service of your choice. Additionally, if you give us your name or customer number we may be able to better address any concerns or comments made or leave blank and your survey will be anonymous. Thanks for taking the time! OK DONE