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* 5. Which products or services do you use? Choose all that apply.

* 6. How would you rate your overall satisfaction with us?

* 7. If you would like a manager to contact you regarding a specific concern, comment or suggestion, please leave your contact info.

* 8. Please rate us on our following attributes?

  Excellent Good Fair Poor N/A
Customer service
Knowledge/Expertise of staff
Staff's willingness to help
Honesty/Trustworthiness of staff
Cleanliness of facilities
Vehicle completed in a timely manner
Proper diagnosis

* 9. Do you have any suggestions for improving our products &/or services?

* 10. Would you like to see the final results of this survey?

Thanks so much for taking your time and participating in this on-line survey. Your input is very appreciated, and it will help to better serve our customers!