Kansas Board of Cosmetology Customer Service Survey Thank you for your feedback! * 1. Staff greeted you and offered to help you. Excellent Good Average Fair Poor * 2. Staff communicated effectively. They asked questions and listened to my concerns. Excellent Good Average Fair Poor * 3. Staff demonstrated knowledge of the services. Excellent Good Average Fair Poor * 4. Staff provided sufficient information to help solve my problem. Excellent Good Average Fair Poor * 5. Staff was courteous throughout. Excellent Good Average Fair Poor * 6. Overall, how would you rate our customer service? Excellent Good Average Fair Poor * 7. What did you like best about our customer service? * 8. How could we improve our customer service? * 9. Is there a staff person you would like to commend? (Staff's Name; reason) Done