Kansas Board of Cosmetology

Customer Service Survey

Thank you for your feedback!

Question Title

1. Staff greeted you and offered to help you. (Required.)

Yes

Question Title

2. Staff communicated effectively. They asked questions and listened to my concerns. (Required.)

Yes

Question Title

3. Staff demonstrated knowledge of the services. (Required.)

Yes

Question Title

4. Staff provided sufficient information to help solve my problem. (Required.)

Yes

Question Title

5. Staff was courteous throughout. (Required.)

Yes

Question Title

6. Overall, how would you rate our customer service? (Required.)

Excellent

Good

Average

Fair

Poor

Question Title

7. What did you like best about our customer service?

Question Title

8. How could we improve our customer service?

Question Title

9. Is there a staff person you would like to commend? (Staff's Name; reason) (Ben, Jesse, Rich, Alexis, Sam, Vickie, Darla, Angela, Talysha, Amy, Wanda, Brian, Kathy, Gina, or Kyla)

Question Title

* 1. Staff greeted you and offered to help you. (Required.)

Question Title

* 2. Staff communicated effectively. They asked questions and listened to my concerns. (Required.)

Question Title

* 3. Staff demonstrated knowledge of the services. (Required.)

Question Title

* 4. Staff provided sufficient information to help solve my problem. (Required.)

Question Title

* 5. Staff was courteous throughout. (Required.)

Question Title

* 6. Overall, how would you rate our customer service? (Required.)

Question Title

* 7. What did you like best about our customer service?

Question Title

* 8. How could we improve our customer service?

Question Title

* 9. Is there a staff person you would like to commend? (Staff's Name; reason) (Ben, Jesse, Rich, Alexis, Sam, Vickie, Darla, Angela, Talysha, Amy, Wanda, Brian, Kathy, Gina, or Kyla)

1. Staff greeted you and offered to help you. (Required.)

2. Staff communicated effectively. They asked questions and listened to my concerns. (Required.)

3. Staff demonstrated knowledge of the services. (Required.)

4. Staff provided sufficient information to help solve my problem. (Required.)

5. Staff was courteous throughout. (Required.)

6. Overall, how would you rate our customer service? (Required.)

7. What did you like best about our customer service?

8. How could we improve our customer service?

9. Is there a staff person you would like to commend? (Staff's Name; reason) (Ben, Jesse, Rich, Alexis, Sam, Vickie, Darla, Angela, Talysha, Amy, Wanda, Brian, Kathy, Gina, or Kyla)