Kansas Board of Cosmetology Customer Service Survey Thank you for your feedback! Staff greeted you and offered to help you. Question Title * 1. Staff greeted you and offered to help you. Yes No Staff communicated effectively. They asked questions and listened to my concerns. Question Title * 2. Staff communicated effectively. They asked questions and listened to my concerns. Yes No Staff demonstrated knowledge of the services. Question Title * 3. Staff demonstrated knowledge of the services. Yes No Staff provided sufficient information to help solve my problem. Question Title * 4. Staff provided sufficient information to help solve my problem. Yes No Staff was courteous throughout. Question Title * 5. Staff was courteous throughout. Yes No Overall, how would you rate our customer service? Question Title * 6. Overall, how would you rate our customer service? Excellent Good Average Fair Poor What did you like best about our customer service? Question Title * 7. What did you like best about our customer service? How could we improve our customer service? Question Title * 8. How could we improve our customer service? Is there a staff person you would like to commend? (Staff's Name; reason) (Angela, Aubrie, Ava, Brian, Darla, Janet, Laura, Lindsey, MaryAnn, Michaela, Roberta, Vickie, Wendy) Question Title * 9. Is there a staff person you would like to commend? (Staff's Name; reason) (Angela, Aubrie, Ava, Brian, Darla, Janet, Laura, Lindsey, MaryAnn, Michaela, Roberta, Vickie, Wendy) Done