Kansas Board of Cosmetology

Customer Service Survey

Thank you for your feedback!

Question Title

* 1. Staff greeted you and offered to help you.

Yes

No

Question Title

* 2. Staff communicated effectively. They asked questions and listened to my concerns.

Yes

No

Question Title

* 3. Staff demonstrated knowledge of the services.

Yes

No

Question Title

* 4. Staff provided sufficient information to help solve my problem.

Yes

No

Question Title

* 5. Staff was courteous throughout.

Yes

No

Question Title

* 6. Overall, how would you rate our customer service?

Excellent

Good

Average

Fair

Poor

Question Title

* 7. What did you like best about our customer service?

Question Title

* 8. How could we improve our customer service?

Question Title

* 9. Is there a staff person you would like to commend? (Staff's Name; reason) (Alexis, Angela, Aubrie, Brian, Darla, DiAnn, Emily, Jesse, Kassiah, Kathy S (Inspector), Laura, Sam, Vickie)