Kansas Board of Cosmetology

Customer Service Survey

Thank you for your feedback!

Question Title

* 1. Staff greeted you and offered to help you.

Yes

No

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* 2. Staff communicated effectively. They asked questions and listened to my concerns.

Yes

No

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* 3. Staff demonstrated knowledge of the services.

Yes

No

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* 4. Staff provided sufficient information to help solve my problem.

Yes

No

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* 5. Staff was courteous throughout.

Yes

No

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* 6. Overall, how would you rate our customer service?

Excellent

Good

Average

Fair

Poor

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* 7. What did you like best about our customer service?

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* 8. How could we improve our customer service?

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* 9. Is there a staff person you would like to commend? (Staff's Name; reason) (Alexis, Angela, Aubrie, Brian, Darla, Eric, Jesse, Kassiah, Kathy M (Office), Kathy S (Inspector), Laura, Michaela, Vickie, Travis)