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Client Satisfaction Survey- EPA Guelph
1.
Who was your EPA provider?
2.
List three things about our services that you appreciated the most.
1.
2.
3.
3.
Did you feel that our COVID policies created a safe and welcoming treatment environment?
Far above average
Above average
Average
Below average
Far below average
4.
List three things about our services which we could improve on.
1.
2.
3.
5.
Please evaluate how well our facility and administrative team met your expectations
1 (below expectations)
2
3
4
5 (above expectations)
Our office staff is courteous
1 (below expectations)
2
3
4
5 (above expectations)
It was easy to book an appointment
1 (below expectations)
2
3
4
5 (above expectations)
Our facility was a professional and clean environment
1 (below expectations)
2
3
4
5 (above expectations)
Value for the fees paid
1 (below expectations)
2
3
4
5 (above expectations)
6.
Please evaluate how well we met your expectations regarding your care and treatment.
1 (below expectations)
2
3
4
5 (above expectations)
I had confidence in my Health Practitioner's (physio, Kin, or RMT) recommendations
1 (below expectations)
2
3
4
5 (above expectations)
I received an exercise program that helped me
1 (below expectations)
2
3
4
5 (above expectations)
I received treatment that met my goals
1 (below expectations)
2
3
4
5 (above expectations)
I would return to this facility for another injury
1 (below expectations)
2
3
4
5 (above expectations)
I would recommend this facility to family and/or friends
1 (below expectations)
2
3
4
5 (above expectations)
7.
Please feel free to leave any additional comments as we value your feedback.
8.
Has physiotherapy put you on Your Path to Improved Health, share your story with us?
Yes, share today with a Google Review
No, thank you
Current Progress,
0 of 8 answered
