MGM - Passenger Experience Survey Question Title * 1. Passenger type? Arriving (visiting) Departing (starting your trip from MGM) Question Title * 2. Please rank the following services you have experienced at Montgomery Regional Airport: Satisfied Neutral Unsatisfied N/A Food and beverage options Food and beverage options Satisfied Food and beverage options Neutral Food and beverage options Unsatisfied Food and beverage options N/A Parking Parking Satisfied Parking Neutral Parking Unsatisfied Parking N/A Security (screening) Security (screening) Satisfied Security (screening) Neutral Security (screening) Unsatisfied Security (screening) N/A Ground transportation (rideshare, taxi, rental car) Ground transportation (rideshare, taxi, rental car) Satisfied Ground transportation (rideshare, taxi, rental car) Neutral Ground transportation (rideshare, taxi, rental car) Unsatisfied Ground transportation (rideshare, taxi, rental car) N/A Restrooms Restrooms Satisfied Restrooms Neutral Restrooms Unsatisfied Restrooms N/A Free Wi-fi Free Wi-fi Satisfied Free Wi-fi Neutral Free Wi-fi Unsatisfied Free Wi-fi N/A Baggage Claim wait time Baggage Claim wait time Satisfied Baggage Claim wait time Neutral Baggage Claim wait time Unsatisfied Baggage Claim wait time N/A Airline employee interaction Airline employee interaction Satisfied Airline employee interaction Neutral Airline employee interaction Unsatisfied Airline employee interaction N/A Curbside baggage service Curbside baggage service Satisfied Curbside baggage service Neutral Curbside baggage service Unsatisfied Curbside baggage service N/A Wheelchair services Wheelchair services Satisfied Wheelchair services Neutral Wheelchair services Unsatisfied Wheelchair services N/A Question Title * 3. Please rate the level of customer service you received at Montgomery Regional Airport during your most recent visit. Question Title * 4. What is the one change that you would recommend for Montgomery Regional Airport to improve your airport experience? Question Title * 5. What is your gender? Female Male Question Title * 6. In what year were you born? (enter 4-digit birth year; for example, 1976) Question Title * 7. In what ZIP code is your home located? (enter 5-digit ZIP code; for example, 00544 or 94305) Done