1. Forney Accountancy Client Experience Survey

Thank you for taking the time to help us improve our service. We appreciate your feedback.

How well did we?

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* 1. How well did we?

  Outstanding Good Sufficient Poor
Listen to your needs
Understand your needs
Provide appropriate solution(s)
Meet your expectations
How do we compare to...

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* 2. How do we compare to...

  Far better Better Similar Worse N/A
other CPA?
other bookkeeper?
other consultant?
How would you rate your overall experience with us?

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* 3. How would you rate your overall experience with us?

  5 4 3 2 1
5 = Excellent, 1 = Poor
How likely would you be to recommend us?

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* 4. How likely would you be to recommend us?

  5 4 3 2 1
5 = Very likely, 1 = Not likely
What would you like to share about your experience with our prospective clients? Please be specific.

Some examples:
"I felt it was challenging, but necessary, and I now have more control over cash flow."
"I felt heard, and the solutions were what I sought. The firm is a rare find."

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* 5. What would you like to share about your experience with our prospective clients? Please be specific.

Some examples:
"I felt it was challenging, but necessary, and I now have more control over cash flow."
"I felt heard, and the solutions were what I sought. The firm is a rare find."

Please provide your contact information (optional)

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* 6. Please provide your contact information (optional)

May we publish your comments to prospective clients? (None of your contact information will be used without your express permission)

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* 7. May we publish your comments to prospective clients? (None of your contact information will be used without your express permission)

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