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Discontinued Support and Maintenance Survey

Perpetual: Non-Renewal: Your Reasons Matter

Take a short survey and get $15 Amazon eGift Card. By completing this survey, you help us understand the reasons behind your decision not to renew the support and maintenance agreement for your NAKIVO Backup & Replication perpetual license.
Your responses can help us improve our product and services as well as create a more seamless and customer-centric experience for our users. By understanding your specific reasons, we can pinpoint specific areas of improvement and make changes that align better with customer requirements and expectations.
Take a short survey and get $15 Amazon eGift Card Card or equivalent €10 / £10 Amazon Gift Cards depending on your region. Terms and conditions apply.
1.Select the country where you want to use the Amazon eGift Card.(Required.)
2.Provide your contact information(Required.)
3.Describe your organization(Required.)
4.Describe your organization(Required.)
5.What was the main reason to stop using support and maintenance of NAKIVO Backup & Replication?(Required.)
6.Have you had any issues with using NAKIVO Backup & Replication since deployment? 

(Required.)
7.How easy was it to solve these issues with NAKIVO Backup & Replication?(Required.)
1 -Extremely difficult
2
3
4
5 - Extremely easy
8.How long did you use NAKIVO Backup & Replication?
9.What was your main source of information about NAKIVO Backup & Replication?
10.Based on your experience, what critical features are missing in NAKIVO Backup & Replication?
11.Have you switched to a different solution?
12.Is there anything you would like improved in support and maintenance of NAKIVO Backup & Replication?(Required.)
By participating in this survey, you accept the NAKIVO Re-engagement Promotion Rules.
Current Progress,
0 of 12 answered