User Survey

Hello,

As part of a project to improve AppleCensorship.com and its App Store Monitor (“ASM”), which allows everyone to monitor app censorship by Apple in each of its 155 App Stores worldwide, we have prepared a questionnaire for current and potential users of AppleCensorship.com.

This survey will help us identify the current weaknesses of the site and its principal tool, the areas for potential improvement, as well as your needs as a user.

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* 1. What is your professional background?

Journalist

Civil society/human rights professional

Researcher

Other (please specify)

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* 2. Are you an iOS user?

Yes

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* 3. Are you aware that Apple censors its App Store content in particular countries?

Yes

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* 4. How often do you visit AppleCensorship.com?

Daily.

Once a week.

A few times per month.

A few times per year.

I have never visited it.

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* 5. Why do you visit AppleCensorship.com?

Monitor blocked app(s) on the Apple App Store.

Get the latest news related to Apple censorship.

Engage in activism to raise awareness for Apple censorship.

Other (please specify)

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* 6. How did you find out about AppleCensorship.com?

Browsing the web (Ex: search engines, news article mentioning GreatFire or AppleCensorship.com).

Recommended by a friend or colleague.

Social media (Ex: Twitter, Facebook, LinkedIn, etc.).

Other (please specify)

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* 7. On a scale of 1 to 5, with 1 being "poor / unsatisfying" experience and 5 being an "excellent / very satisfying" experience, how would you rate your experience using AppleCensorship.com?

1, poor / very unsatisfying.

2, somewhat poor / somewhat unsatisfying.

3, somewhat good / somewhat satisfying.

4, good / satisfying.

5, excellent / very satisfying.

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* 8. Do you have any recommendations to improve AppleCensorship.com?

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* 9. How often do you use the App Store Monitor feature on AppleCensorship.com?

Daily.

Once a week.

A few times per month.

A few times per year.

I have never used it.

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* 10. For what reason do you use the App Store Monitor feature? (Select all that apply)

To check the availability of an application in a particular country or worldwide (ex: if Facebook is not available in Laos or in which App Stores Facebook is not available).

To get an overview of the current situation of an App Store in a particular country. (ex: what apps are blocked in Laos)

To view general data, worldwide (ex: how many NEWS apps are unavailable in one or more App Stores)

Other (please specify)

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* 11. Can you tell us about a time you used the App Store Monitor feature, and your experience using it?

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* 12. Which of the issues below did you encounter while using the App Store Monitor? (Select all that apply)

It was confusing to use.

It was visually unappealing.

I experienced bugs or error messages.

It was missing features I need.

Other (please specify)

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* 13. List three things you like and/or dislike about the App Store Monitor.

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* 14. Let us know one feature you would like to have on AppleCensorship.com and/or the App Store Monitor in the future.

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* 15. We are working hard on improving our user experience and would love to hear your feedback. If you’re interested in helping us, please leave an email where we can contact you for a short interview session. (Optional)