Kerbside Collection Survey

In previous years, Council has conducted one annual kerbside collection program for the pickup of bulky waste and items from residences throughout the region. With the recent organisational re-structure, the kerbside collection has been re-assigned to the Regulatory Services department. In order to best provide a bulky waste disposal service, we are seeking the community’s input via a brief survey. The responses from the survey will help us with the planning of the service, assist with meeting the community’s needs, and identify improvements. We understand that not everyone will be able to complete the survey online, paper copies are available at our Council offices.

Question Title

* 1. Which town do you live in?

Longreach

Ilfracombe

Isisford

Yaraka

Question Title

* 2. What time of year do you think is best for kerbside pick-up? (We have provided some general reasons to consider)

November – coming into storm/dry season

December – storm/dry season, clean out before Christmas

January – clean out after Christmas/during festive break, New Year refresh/preparation

February – Post-tenancy changeover to remove leftover belongings

Cooler months (May – August)

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* 3. If you were to use the kerbside collection service, what type of goods would you put out? Select as many options as you need:

White goods (for example - fridge, freezer, washing machine)

Furniture (for example – couch, table and chairs, beds, mattresses)

Vehicle parts (for example – tyres, batteries)

Bulk waste (for example – boxes, pallets, large items)

Green waste (for example – tree limbs, large bags of leaves)

Industrial-type waste (for example – steel, tin sheets, bricks)

Car bodies or other large vehicles (for example – horse floats, trailers)

Question Title

* 4. Council offers free access to all refuse tips (dumps) and they are open 7 days (weather permitting). Considering this, should Council continue to offer a one-off kerbside collection program each year, or would a year-round pick up service be a better option?

One kerbside pick-up works best – if people miss out, Council shouldn’t need to go back to pick up any other time.

Using a pre-booked pick up service throughout the year would be a better way to remove bulky waste when people need it. Please note that pick up would be limited to once per residence throughout the year.

Council shouldn’t offer to pick up bulky waste – free daily access to the dump is enough.

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* 5. How important is cost-effectiveness to you for waste collection services?

Very important – Council should consider alternate options to save money.

Somewhat important – Council may need to look at alternatives, but still need a bulk waste service.

Not important – Council needs to provide a bulky waste pick-up service no matter the cost.

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* 6. How often are you using Council’s refuse tip (dump) during the year?

Regularly – Most months

Seldom – Couple of times per year

Never

Didn’t know that the Council refuse tip is free to use for residents

Kerbside Collection Survey

Question Title

* 1. Which town do you live in?

Question Title

* 2. What time of year do you think is best for kerbside pick-up? (We have provided some general reasons to consider)

Question Title

* 3. If you were to use the kerbside collection service, what type of goods would you put out? Select as many options as you need:

Question Title

* 4. Council offers free access to all refuse tips (dumps) and they are open 7 days (weather permitting). Considering this, should Council continue to offer a one-off kerbside collection program each year, or would a year-round pick up service be a better option?

Question Title

* 5. How important is cost-effectiveness to you for waste collection services?

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* 6. How often are you using Council’s refuse tip (dump) during the year?

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* 7. Would you like to provide any other comments?