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Customer Satisfaction Survey
1.
On a scale of 0 to 10,
How likely is it that you would recommend Internet Society Membership to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
2.
Overall, how satisfied or dissatisfied are you with ISOC Ontario?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
3.
Which of the following words would you use to describe activities? Select all that apply.
Reliable
High quality
Useful
Unique
Good value for money
Overpriced
Impractical
Ineffective
Poor quality
Unreliable
4.
How well do services meet your needs?
Extremely well
Very well
Somewhat well
Not so well
Not at all well
5.
How would you rate the quality of the product?
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
6.
How would you rate the value for your time in the ISOC Ontario offerings?
Excellent
Above average
Average
Below average
Poor
7.
How responsive have we been to your questions about our services?
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
Not applicable
8.
How long have you been a member of ISOC?
Recent
Less than six months
Three months to a year
1 - 2 years
3 or more years
I am not a member
9.
What should ISOC Ontario priorities be?
Education
Connectivity
Inclusion
Open and Free Internet
Other
Current Progress,
0 of 9 answered