This is the page where we mark that a request is open and can update the resolution for all to see. Most users will select "New Request" and then IT will update to On Hold or Completed.

Status of Request (Sites: Select New Request)

Question Title

* 1. Status of Request (Sites: Select New Request)

Resolution Description (this is where IT makes notes regarding the support request). COMMENTS TO BE FILLED IN BY IT ONLY.

Question Title

* 2. Resolution Description (this is where IT makes notes regarding the support request). COMMENTS TO BE FILLED IN BY IT ONLY.

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