National Government Services EDI Help Desk Post Call Survey

The purpose of this survey is to allow trading partners the opportunity to rate their customer service experience with the National Government Services EDI Help Desk.

Please take a moment to give us your opinion on our EDI Help Desk Technicians. Your comments allow EDI to continuously improve and serve all trading partners better in the future.

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* 1. Name of the EDI Help Desk Technician

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* 2. Your Submitter ID or Name

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* 3. The Technician understood my issue

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* 4. The Technician was professional in handling my issue

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* 5. The Technician exhibited proper knowledge to solve my issue

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* 6. The Technician resolved my issue

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* 7. I was completely satisfied with my overall experience with the EDI Help Desk

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* 8. Additional Comments - Do NOT include Protected Health Information (PHI)

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