Bay Tutoring Customer Survey

Question Title

* 1. What subject was your student being taught in?

Maths

Science

English

Question Title

* 2. Please rate your experience in the areas listed below

	Very poor	Poor	Average	Good	Very good
Scheduling of lessons (were you able to easily find a suitable time and stick to it?)	Scheduling of lessons (were you able to easily find a suitable time and stick to it?) Very poor	Scheduling of lessons (were you able to easily find a suitable time and stick to it?) Poor	Scheduling of lessons (were you able to easily find a suitable time and stick to it?) Average	Scheduling of lessons (were you able to easily find a suitable time and stick to it?) Good	Scheduling of lessons (were you able to easily find a suitable time and stick to it?) Very good
Ease of contacting your tutor	Ease of contacting your tutor Very poor	Ease of contacting your tutor Poor	Ease of contacting your tutor Average	Ease of contacting your tutor Good	Ease of contacting your tutor Very good
Flexibility of your tutor to add extra lessons, or rearrange/cancel a planned lesson	Flexibility of your tutor to add extra lessons, or rearrange/cancel a planned lesson Very poor	Flexibility of your tutor to add extra lessons, or rearrange/cancel a planned lesson Poor	Flexibility of your tutor to add extra lessons, or rearrange/cancel a planned lesson Average	Flexibility of your tutor to add extra lessons, or rearrange/cancel a planned lesson Good	Flexibility of your tutor to add extra lessons, or rearrange/cancel a planned lesson Very good
Reliability of your tutor (did they consistently turn up on time and prepared?)	Reliability of your tutor (did they consistently turn up on time and prepared?) Very poor	Reliability of your tutor (did they consistently turn up on time and prepared?) Poor	Reliability of your tutor (did they consistently turn up on time and prepared?) Average	Reliability of your tutor (did they consistently turn up on time and prepared?) Good	Reliability of your tutor (did they consistently turn up on time and prepared?) Very good
Friendliness and helpfulness of your tutor	Friendliness and helpfulness of your tutor Very poor	Friendliness and helpfulness of your tutor Poor	Friendliness and helpfulness of your tutor Average	Friendliness and helpfulness of your tutor Good	Friendliness and helpfulness of your tutor Very good
Communication from your tutor and/or Bay Tutoring	Communication from your tutor and/or Bay Tutoring Very poor	Communication from your tutor and/or Bay Tutoring Poor	Communication from your tutor and/or Bay Tutoring Average	Communication from your tutor and/or Bay Tutoring Good	Communication from your tutor and/or Bay Tutoring Very good

Question Title

* 3. Please rate your tutor's effectiveness in the following areas.

	Very poor	Poor	Average	Good	Very good
Planning a successful lesson	Planning a successful lesson Very poor	Planning a successful lesson Poor	Planning a successful lesson Average	Planning a successful lesson Good	Planning a successful lesson Very good
Communicating your student's progress	Communicating your student's progress Very poor	Communicating your student's progress Poor	Communicating your student's progress Average	Communicating your student's progress Good	Communicating your student's progress Very good
Involving you in your child's learning	Involving you in your child's learning Very poor	Involving you in your child's learning Poor	Involving you in your child's learning Average	Involving you in your child's learning Good	Involving you in your child's learning Very good

Question Title

* 4. Is there any way you feel your tutor could have done more to aid your child's progress?

Question Title

* 5. Overall, how would you rate your tutor?

Very poor

Poor

Average

Good

Very good

Very poor

Poor

Average

Good

Very good

Question Title

* 6. Were you happy with the cost of the lessons?

Yes, very happy

Yes

Question Title

* 7. How would you rate your overall experience with Bay Tutoring?

Very poor

Poor

Average

Good

Very good

Very poor

Poor

Average

Good

Very good

Question Title

* 8. How likely would you be to recommend us to someone else?

Not at all likely

Not likely

Maybe

Likely

Very likely

Not at all likely

Not likely

Maybe

Likely

Very likely

Question Title

* 9. Please give a short testimonial on your tutor and Bay Tutoring. We may use this in marketing ourselves online and elsewhere.

Question Title

* 10. If you would like to, please enter your contact details below. We may use this to contact you regarding your answers and also with news and updates from Bay Tutoring (leave this blank if you don't want to).

Name

Address

Address 2

City/Town

State/Province

Email Address

Phone Number