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* 1. Overall, how satisfied are you with Richard Manufacturing's performance in the following areas?

  Very Dissatisfied Dissatisfied So-so Satisfied Very Satisfied N/A
On-time delivery
Product quality
Customer service and accessibility

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* 2. Was your order delivered...

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* 3. Product condition as delivered was...

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* 4. Please rate our performance in the following areas:

  Worse than expected As expected Better than expected N/A
RFQ turnaround time
Product cost
Projected delivery date
Response time to your inquiries
Email correspondence
Telephone correspondence
Packaging quality

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* 5. How likely are you to recommend Richard Manufacturing as a preferred supplier?

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* 6. Please enter any other comments, concerns, or suggestions.

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* 7. Company Name

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* 8. Contact Name

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