Tell us what you think! Question Title * 1. Overall, how would you rate your experience? Excellent Very good Good Fair Poor OK Question Title * 2. How helpful is the customer support for your company? Extremely helpful Very helpful Somewhat helpful Not so helpful Not at all helpful OK Question Title * 3. How well do you feel that our company understands your business' needs? Extremely well Very well Somewhat well Not so well Not at all well OK Question Title * 4. Compared to our competitors, is our service quality better, worse, or about the same? Much better Somewhat better About the same Somewhat worse Much worse Don't know OK Question Title * 5. Compared to our competitors, are our service's prices higher, lower, or about the same? Much higher Somewhat higher About the same Somewhat lower Much lower Don't know OK Question Title * 6. How concerned about your questions were the customer service representatives at Fast Way Freight Management? Extremely concerned Very concerned Somewhat concerned Not so concerned Not at all concerned OK Question Title * 7. What changes would we have to make for you to give it a higher rating? OK Question Title * 8. How likely is it that you would recommend Fast Way to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 Not at all likely - 0 1 2 3 4 5 6 7 8 9 Extremely likely - 10 OK Question Title * 9. Overall, how satisfied or dissatisfied are you with our company? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied OK Question Title * 10. Do you have any other comments, questions, or concerns? OK DONE