Wholesale Survey for Managers and Intake Managers
1.
What dispensary are you currently employed, and what is your respective role?
2.
Are you fulfilling a permanent intake role where you are most often performing intake tasks? (Please answer yes if your primary position/task entails intakes).
Yes
No
N/A
Other (please specify)
3.
How would you rate your level of satisfaction with the intake experience of the White Label employee delivering to you? Was the delivery quick and efficient?
Very satisfied
Satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Dissatisfied
Very dissatisfied
If you were unsatisfied, what was the reason?
4.
How knowledgable was the driver about the qualities and products that they were delivering?
Extremely knowledgable
Pretty knowledgable but we didn't chat much about products
They seemed decently knowledgable but we didn't discuss a lot about products
Not very knowledgable, I was looking for a lot more information
If you were left with unanswered questions, what were they?
5.
If there was something that you think would help make the intake process run more smoothly, what would it be?
6.
Whether placing orders on our website yourself, or if our sales team places orders for you, how easy is it for you to obtain what you are looking for?
Very easy, we always find awesome options!
Somewhat easy
Somewhat difficult
Very difficult, we often don't get the strains that we desire
Other (please specify)
7.
If there has ever been a problem with your order, invoices, or metrc upon delivery, was the driver prompt to and/or efficient in finding a solution to the problem? (Example: Contacting our office and/or sales personnel to correct the issue before leaving).
Yes, they were extremely helpful in finding a solution
We've had a few little issues but nothing big that couldn't be fixed
We've never had any issues
No, they weren't helpful
If the answer is No, please explain the situation and outcome.
8.
If you place the orders for your business, how easy would you say that our website interface is for building your orders?
Very easy
Neither easy nor difficult
Difficult
N/A, I don't place the orders
Other (please specify)
9.
As someone who works in the cannabis industry,
What is your overall level of satisfaction with White Label products?
I love White Label products and its what I generally go for!
I enjoy White Label products but I like to also keep my options open.
I'm indifferent.
I'm indifferent because I don't use concentrate products.
I sometimes use concentrates, but am more of a flower person.
I don't enjoy White Label products.
If you don't enjoy White Label Extracts, please briefly tell us why.