440 West Laurel Avenue Plentywood, MT 59254

Your assistance in completing the survey will allow SMC to provide quality care to the community we serve.  

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* 1. Which provider did you see?

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* 2. How would you rate the confidentiality of:

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Receptionists
Nurses/Clinical Staff
Providers: MD, FNP, PA
Office Staff/Billing Services

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* 3. How would you rate the following?

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Convenience of office hours.
Comfort of reception area. 
Comfort of exam rooms.

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* 4. Please rate our Reception and Office Staff

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How were you treated when you last telephoned our office? 
How were you treated by the registration staff at the time of your visit? 
How were you treated when making a follow up appointment?
Regarding your account, how were you treated by the billing staff?  
How would you rate the billing statements. Are they easy to read and understand? 

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* 5. Please rate our Providers, Nurses and Clinical Assistants

  Very Good Good Fair Poor Very Poor N/A
How would you rate the nurse or clinical assistant as being professional and courteous?
Provider's explanation of your condition, test and treatment.
Reporting of the test results.
Willingness of provider to answer your questions.
If you have called the nurse, clinical assistant or provider with question, how do you feel the response time was? 

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* 6. Overall Care at Sheridan Memorial Clinic

  Very Good Good Fair Poor Very Poor N/A
Overall professionalism and care at our facility.

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* 7. Would you recommend the facility to others?

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* 8. What one thing do you most like about our practice?

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* 9. How can we improve our service?

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* 10. Are you aware of SMHA 340b Discount Pharmacy Program?

0 of 10 answered
 

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