* 1. Your name and your pet's name (Optional)

* 2. Was this your first visit to Lakeside Animal Clinic?

* 3. How courteous and helpful was the receptionist when you made your appointment?

* 4. How professional, courteous and friendly were the receptionists when you arrived for your appointment?

* 5. How long was your wait to see the doctor?

* 6. Rate the professionalism and friendliness of the technician assigned to your appointment?

* 7. Which Doctor did you see for your appointment?

* 8. How would you rate the professionalism of the doctor who examined your pet?

* 9. How would you rate the medical knowledge and skill of the veterinarian who examined your pet?

* 10. How thorough was the doctor's examination?

* 11. How well did the veterinarian explain any medical problems, diagnoses, or treatment plans?

* 12. How would you rate the handling of your pet by the technician and doctor?

* 13. How well did the doctor answer your questions?

* 14. How friendly and personable was the doctor who examined your pet?

* 15. Did you feel pressured to accept diagnostic or treatment recommendations?

* 16. How did you feel about the prices and overall value for services you received?

* 17. Overall Rating for the doctor who examined your pet?

* 18. How would you rate your overall experience on your visit to Lakeside Animal Clinic?

* 19. Would you consider returning to Lakeside Animal Clinic for future veterinary care for your pet(s)?

* 20. Would you recommend Lakeside Animal Clinic to your friends and family?

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