JW Pierson Customer Satisfaction Survey

You have chosen to trust us with you home comfort and we take that responsibility seriously. That's why we  would like to know if you are pleased with our service and what we could do to improve. We also want to understand your needs better so we can help you save money and stay comfortable at home.

Please complete the survey by Nov. 30.  To thank you, we'll enter you in a drawing to win $500 worth of heating oil. But most important, we will take all of your comments to heart and try to improve.
1.How long have you been a customer of JW Pierson?
2.Please rate the following:
excellent
good
fair
poor
N/A
how we handle your phone calls
how our technicians respond to your service needs
how our drivers make your deliveries
the ease of doing business with us
3.How likely are you to recommend us to a friend, colleague or family member? 
4.To help us understand your home comfort needs, please complete the following items. (if you are unsure, use your best guess.)
less than 10 yrs old
more than 10 yrs old
more than 20 years old
N/A
My heating system is:
My central air conditioner is:
My oil tank is:
5.My water heater is fueled by:
6.I would like you to follow up with me about:
7.I would like to be contacted:
8.Please tell give us your contact information:(Required.)
9.Please provide any additional comments below:
 Survey respondents will be entered into a random drawing for $500 worth of heating oil!  
Contest winners will be notified by email.

No purchase necessary. A purchase will not improve your chance of winning. Entry must be completed by 11/30/20. Winners will be selected at random on or about 12/7/20 by JW Pierson & Energy (JW Pierson’s). JW Pierson’s decisions on all aspects of the contest are final. Entrants agree to be bound by contest rules. Winners will be notified by email and may be required to sign a Prize and Publicity Release within 10 days of receipt unless prohibited by law. Failure to comply when requested may result in disqualification and the selection of an alternative winner. No responsibility is assumed for lost or late entries. Entries void if incomplete or if they contain errors. All submissions become the property of JW Pierson’s. Employees of JW Pierson & Energy, their affiliates, subsidiaries, agencies and suppliers, and their immediate families, are not eligible. Must be at least 18 years old to participate. The following prize will be awarded to two winners: One (1) Grand Prize: $500 worth of heating oil. Odds depend upon number of entries received. Acceptance of prize implies consent to use name and photograph in promotional material without compensation. Any taxes and other expenses are the responsibility of winners. Allow 4–6 weeks after selection of winners for receipt of prize. Void where prohibited by law. All federal, state and local regulations apply. The names of the grand prize winners will be published in a future issue of this newsletter.
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