Elinz Customer Experience Survey

We would love your feedback to help us improve your website experience. If you could answer 5 simple questions we would be grateful and for your time, we would be happy to offer you a 5% discount on your next purchase. Your input truly matters to us!

Question Title

1. Are you a new or returning customer?

New customer

Returning customer

Question Title

2. How would you rate your experience with searching for products on our website?

Excellent

Good

Average

Poor

Question Title

3. What specific issues did you encounter while searching for products? (Select all that apply)

Slow website speed

Difficulty finding specific products

Confusing search filters

Technical errors

Other (please specify)

Question Title

4. Which search function do you prefer, the old one or the new one? Please refer to the images below for comparison.

New Search Function

Old Search Function

Question Title

5. Would you like to receive a 5% Discount voucher via email?

If Yes (please enter your email)

Elinz Customer Experience Survey

Question Title

* 1. Are you a new or returning customer?

Question Title

* 2. How would you rate your experience with searching for products on our website?

Question Title

* 3. What specific issues did you encounter while searching for products? (Select all that apply)

Question Title

* 4. Which search function do you prefer, the old one or the new one? Please refer to the images below for comparison.

Question Title

* 5. Would you like to receive a 5% Discount voucher via email?

1. Are you a new or returning customer?

2. How would you rate your experience with searching for products on our website?

3. What specific issues did you encounter while searching for products? (Select all that apply)

4. Which search function do you prefer, the old one or the new one? Please refer to the images below for comparison.

5. Would you like to receive a 5% Discount voucher via email?