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How Are We Doing

We are committed to providing you with the best healthcare experience possible, so we welcome your comments.

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* 3. Please rate the overall comfort of the facility, which includes factors such as noise level and temperature.

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* 4. What number would you use to rate how safe and secure you feel at the facility?

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* 5. How satisfied are you with the meals and snacks you are provided?

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* 6. How satisfied are you with the cleanliness of the facility?

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* 7. What number would you use to rate the accessibility of the facility management?

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* 8. What number would you use to rate the accessibility of facility management, such as the Administrator and the Director of Nursing?

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* 9. How satisfied are you with the level of gentleness and respect shown to you by staff members?

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* 10. How satisfied are you with the amount of communication you received regarding your care plan/care plan meetings?

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* 11. How would you rate the assistance provided to you by facility staff during the admission process and during your first week at the facility?

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* 12. How satisfied are you with the activities that are offered on a daily basis?

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* 13. How satisfied are you with the Social Worker/Social Services Department and the level of assistance you received in meeting your needs?

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* 14. Overall, how satisfied are you with the medical care provided by staff (Nursing and Therapy)?

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* 15. Overall, how satisfied are you with the personal care provided by staff (daily hygiene, grooming, etc.)?

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* 16. Would you recommend our facility to a friend or family member?

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* 17. Please share any additional comments or suggestions.

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