At Jet-Vac Systems we constantly strive to improve the services that we provide to all our customers and your feedback plays a vital role in this process.

We would therefore greatly appreciate it if you could please spend 5 minutes to complete the customer feedback questionnaire below.

For each completed feedback form that we receive, we will donate £1 to The Young People’s Trust for the Environment (www.ypte.org.uk) - a charity which aims to encourage young people's understanding of the environment and the need for sustainability.

If we do not hear from you over the next week or so, we will send you a quick reminder.

1. Contact details

2. On-site service

  Very satisfied Satisfied Neutral Unsatisfied Very unsatisfied N/A
How would you rate our performance with regards to Health and Safety regulations?
How would you rate our performance with regards to environmental regulations?
Was the work completed quickly and efficiently as per the specifications that were agreed?
Did our technical team cooperate well with your team?
Was our equipment reliable and suitable for the job?
How good were the communication and responsiveness of our team when on site?
How good was the punctuality of our team when on site?
Was our team well presented and professional?
Was all the necessary paperwork duly completed and signed?
What overall rating would you give for this job?

3. Sales and administrative support

  Very satisfied Satisfied Neutral Unsatisfied Very unsatisfied N/A
Did our team provide quick and efficient responses to all requests for information?
Were the members of our sales team professional and knowledgeable?
Was the pre-plan and preparation process adequate?

4. General

  Very satisfied Satisfied Neutral Unsatisfied Very unsatisfied N/A
How professional is our company?
How responsive is our company?
How good is our communication?
How competitive is our pricing?
How do you rate our performance (compared to that of competitors / other suppliers)?
Will you recommend us?

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