Exploring the 'Last 100 Meters' Problem in Ride-Hailing Question Title * 1. How often do you experience issues in locating your ride after booking? Always Often Sometimes Rarely Never Question Title * 2. What are the common challenges you face when finding your ride? Select all that apply. Incorrect pin location Confusing physical environment Poor signage High traffic areas Other Question Title * 3. How do you usually communicate with your driver during pickup? Phone call In-app messaging No communication Other Question Title * 4. How would you rate the effectiveness of current navigation tools (e.g., Google Maps) in helping you find your ride? Very Effective Effective Neutral Ineffective Very Ineffective Question Title * 5. Which aspect do you believe is the most critical first step to improve the pickup experience at complex locations like airports? Data analysis of pickup patterns User interviews to understand pain points Improving signage and guidance Enhancing communication tools Question Title * 6. How important is it for you to have clear instructions on where to stand for pickup at crowded locations? Extremely important Very important Moderately important Slightly important Not important at all Question Title * 7. What features would you like to see in a 'FindMyRide' solution? Select all that apply. Visual/haptic guidance Real-time driver location updates Designated pickup zones Reduced wait time Other Question Title * 8. Have you ever experienced a situation where the guidance led you to an unsafe area during pickup? Yes No Question Title * 9. Please describe any additional suggestions you have for improving the pickup experience. Done