Introduction

The forthcoming issue of Hand to Hand will focus on the topic of amenities and we would like your help in understanding the topic a bit further. Please take a few minutes to respond to the following questions.

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* 1.  What amenity are you currently not offering that your audience has requested or indicated as a need in order to enhance their visitor experience?

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* 2. What amenity does your museum currently lack that you would most like to provide? What’s standing in the way of doing it?

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* 3. Do you promote or at least list your museum’s amenities on your website?

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* 4. Do you notice any differences among audience segments and which amenities they like? E.g. Moms of toddlers like really clean bathrooms with well-designed changing stations. Or, Dads like cheap and easy parking. Older visitors, like grandparents, like good coffee available.

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* 5. Have your visitors changed in recent years regarding which amenities are most important to them? If so, what are those changes, and why do you think they have happened?

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* 6. What are your museum’s top 3 amenities, in order of importance, to your visitors?

 
Thank you for participating!

T