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* 1. What is reliability?

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* 2. Problem solving is an important job skill that employers look for:

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* 3. Communication is key in almost any work place 

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* 4. A critical thinker not only gathers information well, but they also know how to use the information to:

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* 5. A team that does not communicate will be problem free 

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* 6. Accountability means that employees are responsible for their:

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* 7. Commercial awareness is the understanding of the company or organization that you are working for.

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* 8. What is leadership?

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* 9. First and Last name (for certificate purposes) 

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