Exit this Survey Ace Manufacturing Customer Satisfaction Survey * 1. Overall, how would you rate your experience with our company? Poor Below Average Average Above Average Excellent Poor Below Average Average Above Average Excellent Specific Comments * 2. How would you rate the responsiveness of our customer service team? Poor Below Average Average Above Average Excellent Poor Below Average Average Above Average Excellent Specific Comments * 3. How would you rate the quality of our product? Poor Below Average Average Above Average Excellent Poor Below Average Average Above Average Excellent Specific Comments * 4. How would you rate the quality of our packaging? Poor Below Average Average Above Average Excellent Poor Below Average Average Above Average Excellent Specific Comments * 5. How would you rate our delivery on time? Poor Below Average Average Above Average Excellent Poor Below Average Average Above Average Excellent Has a late shipment ever disrupted your business? Please explain: * 6. How would you rate order accuracy? Poor Below Average Average Above Average Excellent Poor Below Average Average Above Average Excellent Other (please specify) * 7. How would you rate our prices? Poor Below Average Average Above Average Excellent Poor Below Average Average Above Average Excellent Have our prices ever prevented you from competing in the marketplace? Please provide details: * 8. How would you rate our catalog? (Can you easily find the information you need?) Poor Below Average Average Above Average Excellent Poor Below Average Average Above Average Excellent What information would be helpful to include in our catalog? Please explain: * 9. We value your input. What can we do to earn your highest score? Submit response >>
