Satisfaction Survey Why did you visit the UPMC Health Plan website today? Question Title * Why did you visit the UPMC Health Plan website today? Were your expectations met? Question Title * Were your expectations met? Yes No If no, please explain: Please indicate how dissatisfied or satisfied you were with these aspects of the website. Question Title * Please indicate how dissatisfied or satisfied you were with these aspects of the website. Extremely dissatisfied Somewhat dissatisfied Somewhat satisfied Extremely satisfied The ease of finding information The ease of finding information Extremely dissatisfied The ease of finding information Somewhat dissatisfied The ease of finding information Somewhat satisfied The ease of finding information Extremely satisfied The ease of understanding information The ease of understanding information Extremely dissatisfied The ease of understanding information Somewhat dissatisfied The ease of understanding information Somewhat satisfied The ease of understanding information Extremely satisfied The usefulness of the information The usefulness of the information Extremely dissatisfied The usefulness of the information Somewhat dissatisfied The usefulness of the information Somewhat satisfied The usefulness of the information Extremely satisfied The overall visual design The overall visual design Extremely dissatisfied The overall visual design Somewhat dissatisfied The overall visual design Somewhat satisfied The overall visual design Extremely satisfied What would you like to see added to this website? Question Title * What would you like to see added to this website? What is your opinion of UPMC Health Plan after visiting this website? Question Title * What is your opinion of UPMC Health Plan after visiting this website? Very Positive Somewhat Positive Somewhat Negative Very Negative Other comments: Question Title * Other comments: Next
