Satisfaction Survey

Question Title

* Why did you visit the UPMC Health Plan website today?

Question Title

* Were your expectations met?

Yes

No

If no, please explain:

Question Title

* Please indicate how dissatisfied or satisfied you were with these aspects of the website.

	Extremely dissatisfied	Somewhat dissatisfied	Somewhat satisfied	Extremely satisfied
The ease of finding information	The ease of finding information Extremely dissatisfied	The ease of finding information Somewhat dissatisfied	The ease of finding information Somewhat satisfied	The ease of finding information Extremely satisfied
The ease of understanding information	The ease of understanding information Extremely dissatisfied	The ease of understanding information Somewhat dissatisfied	The ease of understanding information Somewhat satisfied	The ease of understanding information Extremely satisfied
The usefulness of the information	The usefulness of the information Extremely dissatisfied	The usefulness of the information Somewhat dissatisfied	The usefulness of the information Somewhat satisfied	The usefulness of the information Extremely satisfied
The overall visual design	The overall visual design Extremely dissatisfied	The overall visual design Somewhat dissatisfied	The overall visual design Somewhat satisfied	The overall visual design Extremely satisfied

Question Title

* What would you like to see added to this website?

Question Title

* What is your opinion of UPMC Health Plan after visiting this website?

Very Positive

Somewhat Positive

Somewhat Negative

Very Negative

Question Title

* Other comments: