GERTIE riders' survey - 2022
The intention of this survey is to get feedback from "regular" GERTIE riders on how they use our transit services and what they like and don't like. We plan to create another survey for infrequent riders and the general public later this spring.
OK
1.
My travel on Gabriola has been reduced due to Covid-19. Select one answer:
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
2.
I have used the GERTIE bus in the past year...
Less often than before COVID
More often than before COVID
About the same
I didn't ride GERTIE before COVID in spring 2020
3.
How do you usually travel on Gabriola? (pick up to 2)
Drive a car
Passenger in car
Walk
Taxi
GERTIE
Bicycle
4.
Do you currently have access to a car or truck for your use?
Yes
No
5.
Do you currently drive for some of your trips?
No
More than once per week
More than once per month
Less than once per month
6.
How often do you use the GERTIE bus?
Daily
More than once per week
More than once per month
Less than once per month
Never
GERTIE neighbourhoods
7.
The map above shows neighbourhoods labeled by dashed lines. Which of those areas do you usually board the bus from when leaving home?
Taylor Bay area
Spruce-Clinic area
Ferry area
Harrison-Pat Burns area
Village area
Whalebone area
Wild Cherry area
North Road area
Silva Bay area
South Rd./Price area
Stokes/El Verano area
South Rd/Coats area
8.
What are the main reasons that you use Gertie?
Travel to work off Gabriola
Travel to work on Gabriola
Travel for shopping off Gabriola
Travel for shopping on Gabriola
Travel for health reasons off Gabriola
Travel for health reasons on Gabriola
Travel for social or recreational reasons off Gabriola
Travel for social or recreational reasons on Gabriola
Other (please specify)
9.
Please tell us the places you mainly travel to on GERTIE
Ferry
Return home from ferry
Village
Return home from Village
Twin Beaches
Silva Bay
Other (please specify)
10.
When you take the bus from home, how long does it take to walk or cycle to the pickup spot?
5 minutes
10 minutes
15 minutes
20 minutes
longer
11.
Would you consider riding GERTIE more often if: (pick up to 3)
The bus came closer to your home
There was bus service on Sunday
If there was later service to/from the ferry on weekdays
If there was later service to/from the ferry on Saturdays
If the bus on-time performance was more reliable
I have no need to take GERTIE more often
Other (please specify)
12.
Please tell us how you feel about the following statements.
You feel safe while riding GERTIE.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
13.
The GERTIE schedule meets my travel needs
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
14.
The bus is clean and comfortable inside
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
15.
The bus runs on schedule
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
16.
The bus drivers are courteous
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
17.
The route I take is convenient and takes me where I want to go.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
18.
The bus I use most often runs at convenient times
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
19.
The bus I use most often is sufficiently frequent
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
20.
What is your primary source of information about GERTIE?
Printed schedule
GERTIE website
Where's GERTIE site
GERTIE Alerts
Bus drivers
Friends
Sounder
Other (please specify)
21.
Have you ever used
gertie.ca
to get bus information?
Yes
No
22.
Do you have any additional information or comments about your experiences on GERTIE?
23.
Do you have any other suggestions for ways that we might improve your GERTIE experience or enhance the service?
24.
Please tell us a little about your self. Are you:
A full-time Gabriola resident
A part-time Gabriola resident
Someone who works on Gabriola and lives on Vancouver Island
A visitor to Gabriola
Other (please specify)
25.
What is your age?
Under 20
20 to 59
60 or older
Prefer not to answer
Current Progress,
0 of 25 answered