Supporting consumers and carers from culturally diverse backgrounds

Surveying the needs of aged care service providers

The Centre for Cultural Diversity in Ageing is interested in finding out what training and resources your organisation needs to support consumers and carers from culturally diverse backgrounds.

It should take no more than 5mins to complete.

For any questions email info@culturaldiversity.com.au

Thank you

Closing Date: 23rd October now extended to Monday 30th November 2020

Question Title

* 1. What training is needed for your direct care staff?

Cross cultural communication

Working with interpreters

Digital inclusion for consumers and carers from culturally diverse backgrounds

Accessing multilingual resources

Working effectively with consumers from culturally diverse backgrounds in home care

Working effectively with consumers from culturally diverse backgrounds in residential care

Applying a diversity and inclusion lens to consumer directed care

Applying a diversity lens to end of life care

Applying a diversity lens to dementia care

Applying a diversity lens to care planning

Other

Please comment further on the boxes you have ticked

Question Title

* 2. What training is needed for your Managers and Senior Leaders?

Creating inclusive organisations

Understanding diversity in your local community

Engaging with diverse audiences

Engaging with diverse peak bodies

Managing a diverse workforce

Culturally inclusive feedback and consumer voice

Co-designing programs with diverse communities

Creating a diversity and inclusion strategy

Good practice in diversity and inclusion in Aged care

Linking diversity and inclusion to Aged Care Quality Standards

Other

Please comment further on the boxes you have ticked

Question Title

* 3. What resources do you need to support your work with consumers and carers from culturally diverse backgrounds?

Good practice examples of diversity and inclusion in aged care

Organisational assessment diversity and inclusion tools

Diversity and Inclusion coaching/mentoring for your organisation

Accessing multilingual resources

Accessing culturally specific information

Other

Please comment further on the boxes you have ticked

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* 4. Any other comments or suggestions you would like to make?

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* 5. What aged care services does your organisation provide?

Home Care Packages

Commonwealth Home Support Program

Short term care

Residential Care

Other (please specify)

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* 6. What State/States does your organisation provide services in?

Nationwide

NSW

VIC

TAS

ACT

QLD

Other (please specify)

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* 7. What resources have you engaged with from the Centre for Cultural Diversity in Ageing?

Communication Cards

Bilingual Directory

Practice guides

Inclusive Service Standards resources and training modules

The Centre for Cultural Diversity in Ageing website

Individual consulting and advice

Have not used any of the resources

Other (please specify)

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* 8. How useful were the resources in supporting your work with culturally and linguistically diverse consumers?

Extremely useful

Very useful

Somewhat useful

Not so useful

Not at all useful

Not applicable

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* 9. Please comment or tell us a story on how you have used the resources to support your work with culturally and linguistically diverse consumers and their families and carers. If you haven't used the resources type N/A

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* 10. Do you give permission for the Centre for Cultural Diversity in Ageing to contact you to discuss the results of this survey?

Yes

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* 11. If yes, please provide your contact details

Name

Organisation

Role

City/Town

State/Province

ZIP/Postal Code

Email Address

Phone Number

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* 12. Would you like to receive the Centre for Cultural Diversity in Ageing newsletter and other updates?

Yes