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Shropshire Council

Stakeholder Survey
Children and young people with SEND in Shropshire (0-25 year olds)

Background

The Local Government and Public Involvement in Health Act (2007) placed a duty on local authorities and PCTs (now ICS) to undertake a Joint Strategic Needs Assessment (JSNA) in three-yearly cycles. Local authorities and ICBs have equal and joint duties to prepare JSNAs and Joint Health and Wellbeing Strategies, through the health and wellbeing board. In practice, in Shropshire, these duties are led by Public Health to deliver on behalf of the Health and Wellbeing Board.

The JSNA seeks to identify current and future health and wellbeing needs of in the local population and identify strategic priorities to inform commissioning of services based on those needs. These priorities in turn inform the Health and Wellbeing Strategy, a key document as a basis for commissioning health and social care services in the local area.

Through the HWB Strategy and ICS Strategy, as part of Shropshire Council’s Prevention and Early Intervention Strategy Development, the need for a Special Educational Needs and Disability (SEND) thematic needs assessment has been identified, to assess the health, care and wellbeing needs of our SEND population, which will help to inform our future decision making and commissioning of services.

Aim
The SEND JSNA will be developed with the support of partners across Shropshire to bring together data and intelligence relating to the health and wellbeing of local children and young people with SEND (aged 0-25) and their families. It is our vision that the JSNA will inform the direction and development of services across health, social and wider community services in Shropshire. The voice of our local children and young people with SEND (aged 0-25) and their parent, carers and families will be captured in the JSNA through a series of engagement activities.

Our ask
To work with us to identify and provide us with the relevant data, intelligence, and evidence to inform the JSNA.
  • To inform us of your outreach and engagement work with children and young people with SEND (aged 0-25) and their families in Shropshire.
  • To provide your views on key opportunities, challenges, and assets to be included in the JSNA.
  • Once developed, to use the SEND JSNA to inform your service development and delivery.
The following questionnaire has been developed to capture the views of all services and organisations that support children and young people with SEND aged 0-25 years old and their parent, carers and families.

Please answer the following questions with children and young people with SEND aged 0-25 and their parent, carers and families in mind.

Facilitated by Public Health/Shropshire Council:

Jessica Edwards
Business Intelligence & Insight Manager
Jess.Edwards@shropshire.gov.uk
1.Which organisation do you work for?
2.Which service area do you work in (e.g., Education, Health, Voluntary Community Sector, Children’s Social Care, Social Prescribing etc)?
3.Which age groups do you work with? (Select all that apply)
4.On a scale of 1-5, how do you feel that services in Shropshire are collectively supporting children and young people with SEND aged 0-25?
1 Not at all
2
3
4
5 Extremely well
0-4 year olds
5-11 year olds
12-15 year olds
16-18 year olds
19-25 year olds
5.On a scale of 1-5, how do you feel that services in Shropshire are collectively supporting parent, carers and families of children and young people with SEND aged 0-25?
1 Not at all
2
3
4
5 Extremely well
0-4 year olds
5-11 year olds
12-15 year olds
16-18 year olds
19-25 year olds
6.Please identify where you feel we are doing well or areas for improvement in Shropshire relating to children and young people with SEND needs aged 0-25: Availability of services and information
1 Very poor
2 Poor
3 Fair
4 Good
5 Excellent
Digital services e.g. telemedicine (reminders, care advice, monitoring, remote admissions, booking appointment online, prescriptions, attending online appointments) wearable devices
Virtual service provision (e.g. online appointments)
Face to face service provision
Information on what is available locally
Social media platforms to connect with children (e.g. Facebook, TikTok, Twitter)
Community-based activities (e.g. sport and youth clubs)
Informal drop-in support for children (e.g. sexual health and/or CHAT health)
Parenting support programmes (e.g. Understanding your child with SEND)
Home visits (e.g. family support worker)
Specialist services (e.g. mental health, therapies, assessed short breaks, 0-19 service)
Local offer for children and young people with SEND (The SEND local offer | Shropshire Council)
Healthier Together Website
7.Please identify where you feel we are doing well or areas for improvement in Shropshire relating to children and young people with SEND needs aged 0-25: Accessibility of services and information
1 Very poor
2 Poor
3 Fair
4 Good
5 Excellent
Digital services e.g. telemedicine (reminders, care advice, monitoring, remote admissions, booking appointment online, prescriptions, attending online appointments) wearable devices
Virtual service provision (e.g. online appointments)
Face to face service provision
Information on what is available locally
Social media platforms to connect with children (e.g. Facebook, TikTok, Twitter)
Community-based activities (e.g. sport and youth clubs)
Informal drop-in support for children (e.g. sexual health and/or CHAT health)
Parenting support programmes (e.g. Understanding your child with SEND)
Home visits (e.g. family support worker)
Specialist services (e.g. mental health, therapies, assessed short breaks, 0-19 service)
Local offer for children and young people with SEND (The SEND local offer | Shropshire Council)
Healthier Together Website
8.Please identify where you feel we are doing well or areas for improvement in Shropshire relating to children and young people with SEND needs aged 0-25: Engagement and co-production
1 very poor
2 Poor
3 Fair
4 Good
5 Excellent
Actively involving children and young people in service development
Voice of the child – gaining wishes, thoughts and feelings of children and young people to inform our practice
Actively engaging children and young people with SEND in co-production
Collating community user feedback (e.g., focus groups)
Using service user feedback to inform service development
Access data on children and young people with SEND (i.e., Do you have access to the data you need?)
Actively involving Parent carers in service development
Representative groups, expert by experience groups e.g. parent carer forum
Voice of the Parent carer, family – gaining wishes, thoughts and feelings of Parent carers, families of children and young people to inform our practice
Using service user feedback to inform strategic outcomes, aims/objectives
Communicating impact of engagement and co production opportunities
9.Please identify where you feel we are doing well or areas for improvement in Shropshire relating to children and young people with SEND needs aged 0-25: Organisational development and partnership working
1 Very Poor
2 Poor
3 Fair
4 Good
5 Excellent
Partnership working
Knowledge and understanding of the Local SEND Strategy
Communication across services
Sharing of information between agencies (e.g., multiagency meetings)
Sharing of data between agencies (e.g., multiagency meetings)
Co-location of services/professionals to provide multiagency support
Accessibility to spaces where children and young people are e.g., via schools
Integrated services
Continued professional development
Supervision for workforce
Using data to inform service planning and delivery
10.Can you identify any additional gaps in service provision for children and young people with SEND aged 0-25? (Please specify if these gaps are age group and/or SEND specific)
11.Can you identify any additional gaps in service provision for parent, carers and families of children and young people with SEND aged 0-25? (Please specify if these gaps are age group and/or SEND specific)
12.Can you identify any other areas where Shropshire is doing well in the service provision for children and young people with SEND aged 0-25? (Please specify if these are age group and/or SEND specific)
13.Can you identify any other areas where Shropshire is doing well in the service provision for Parent carers of children and young people with SEND aged 0-25? (Please specify if these are age group and/or SEND specific)
14.What do you think are the current key challenges for parent, carers, and the families of children and young people with SEND aged 0-25 in Shropshire? For example: child development, obesity and parent/carer mental health.
15.Please rate the following aspects of how effective you feel your service area is operating:
Very effectively
Effectively
Neither effectively or ineffectively
Ineffectively
Very ineffectively
Not relevant
Referral process
Communication with families
Communication with service providers
Waiting times
Support while waiting
Location of services
Reasonable adjustments
Quality of care
Partnership working
16.As part of the JSNA, ‘Spotlight JSNA’s’ will be developed to explore key areas of need further. In your opinion, what subjects relating to children and young people with SEND aged 0-25, should be explored in more depth? (Please specify if these gaps are age group and/or SEND specific)
17.Health inequalities are defined as avoidable, unfair, and systematic differences in health between different population groups.

A priority for Shropshire is to reduce inequalities through prevention and early intervention. How do you think we can address inequalities to improve outcomes for children and young people with SEND aged 0-25? (e.g. transport, rurality, cost of living)
18.Which services do you regularly work in partnership with?
19.Which service areas would you like to work more closely with?
20.Please use this space to give us any other feedback about opportunities to improve or develop the service in Shropshire.
Thank you for completing the survey.

How we will use your information

This survey is anonymous, and we should not be able to identify you from your responses. The information you have provided will be used for statistical purposes and to inform decision making.

The survey results data will be shared within Shropshire Council. We will not share the survey data with any third parties. We will only publish anonymised responses, parts of responses, or a summarised version of responses and will ensure individual survey respondents cannot be identified. Your response will be stored securely and kept in line with Shropshire Council’s Retention Schedule.

We comply with data protection laws concerning the protection of personal information, including the General Data Protection Regulation (GDPR). For more information on how information is held by Shropshire Council and your rights to gain access to the information we hold on you please see our corporate privacy policy at www.shropshire.gov.uk/privacy