Welcome to Module 2 of the 2SLGBTQIA+ Visitor-Friendly Tourism Certification Program.

2SLGBTQIA+ travelers may experience barriers, exclusion, or discrimination in tourism, hospitality, and everyday public spaces. Understanding these experiences is an important step toward creating safer and more inclusive environments.

In this module, you will explore some of the challenges and forms of discrimination that 2SLGBTQIA+ individuals may encounter, including the impact these experiences can have on comfort, trust, safety, and travel decisions.

Through increased awareness and understanding, businesses can better recognize the importance of inclusive practices and the role hospitality providers play in creating welcoming experiences for all visitors.

Please head to the next page and complete your registration information, then watch a short video.

Following the video there will be a 10 question quiz to complete this module. Note you must receive a 70% or higher grade to complete this module as part of the 2SLGBTQIA+ Visitor-Friendly Tourism Certification Program

T