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Customer Satisfaction Survey
Thank you for being an AdvaCare Customer. To help us improve, we'd like to ask you a few questions about your experience with our service.
1.
Name
2.
Phone
3.
Email
*
4.
Completed Survey
(Required.)
Online
Over the Phone
*
5.
The equipment was delivered to me in a timely manner.
(Required.)
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
*
6.
The equipment delivered to me was in proper working condition.
(Required.)
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
*
7.
I was given instructions on how to operate the equipment provided.
(Required.)
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
*
8.
The Service Technician that delivered the equipment was courteous, knowledgeable, and professional.
(Required.)
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
*
9.
I was provided with instruction on who/where to call with any questions or problems.
(Required.)
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
*
10.
I am satisfied with the equipment I received from AdvaCare Systems.
(Required.)
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
11.
Please provide any additional feedback, comments, or suggestions on how AdvaCare might serve you better.