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IVA Auditor Survey
*
1.
Please confirm your email address by entering it here.
(Required.)
2.
Did your company conduct an IVA audit in 2016 for 2015 data?
Yes
No
I don't know
3.
What IVA vendor did you work with in 2016 for 2015 data?
I don't know
I can't say
IVA Vendor Name (50 characters)
4.
How would you rate your IVA vendor in 2016 for 2015 data? (0 is extremely dissatisfied and 10 is extremely satisfied)
0
Neither Dissatisfied nor Satisfied
10
Clear
5.
Did your IVA vendor in 2016 for 2015 data provide adequate communication throughout the process?
Yes, just right
No, too much
No, not enough
I don't know
6.
Was the timeline sufficient for you and your IVA vendor to execute this process in 2016 for 2015 data?
Yes
No
I don't know
7.
Did you experience provider push-back when requesting medical record documentation in 2016 for 2015 data?
Yes
No
I don't know
Other (100 characters)
8.
Did you find any problems with the RADV data generated from the EDGE servers in 2016 for 2015 data?
Yes
No
I don't know
I can't say
9.
What were your biggest challenges with the 2016 IVA submission? (select all that apply)
Changing guidelines / rules from CMS
Readiness / speed of your IVA vendor
Support from management to execute properly
Engagement from your provider network
I don't know
Other (100 characters)
10.
How would you rate your overall satisfaction with the 2016 audit for 2015 data? (0 is extremely dissatisfied and 10 is extremely satisfied)
0
Neither Dissatisfied nor Satisfied
10
Clear
11.
What factors are most important to you as you select an IVA auditor for 2017 for 2016 data? (select all that apply)
IVA experience
Cost
Retrieval capability
Coding experience
Reporting visibility throughout the process
Other (100 characters)
12.
Did you or a colleague attend the weekly CMS RADV calls in 2016 for 2015 data?
Yes
No
I don't know
Other (100 characters)
13.
Do you plan to actively engage with CMS to share feedback and seek changes in 2017 for 2016 data?
Yes
No
I don't know
14.
Do you expect to invest more time and/or money in 2017 for 2016 data?
Yes
No
I don't know
I can't say
15.
How do you anticipate that your medical charts will be collected in 2017 for 2016 data?
Our company will be collecting the charts
The IVA vendor that we used in 2016 for 2015 data will be collecting the charts
Both - our company and the IVA vendor that we used in 2016 for 2015 data will be collecting the charts
A different vendor - other than the IVA vendor that we used in 2016 for 2015 data - will be collecting the charts
I don't know
I can't say
Other (100 characters)
16.
What areas do you feel have the biggest opportunity for improvement in 2017 for 2016 data?
I don't know
Add a response here (100 characters)
