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Dashboard Customer Experience Survey
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1.
On a scale of 1–5, how satisfied are you with your overall experience using the WTSC dashboards?
(Required.)
1- Very dissatisfied
2- Dissatisfied
3- Neither satisfied nor dissatisfied
4- Satisfied
5- Very satisfied
Comments:
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2.
How easy is it to find the data or insight you’re looking for in the dashboards?
(Required.)
1- Very difficult
2- Difficult
3- Neither easy nor difficult
4- Easy
5- Very easy
Comments:
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3.
To what extent do the dashboards provide the information needed to support your work or decision making?
(Required.)
1- Not at all useful
2- Not so useful
3- Somewhat useful
4- Very useful
5- Extremely useful
Comments:
4.
Do you have any suggestions for improving the dashboards (e.g., features, design, content, navigation)?