Tell Us How You Really Feel! 

At James River Electric our success depends upon your satisfaction. Please take a few moments to fill out our online survey.   We take your feedback seriously, and will use it to continually refine our services and customer support.  

Thank you for allowing us to serve you.

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* 1. Overall, how would you rate your satisfaction with James River Electric (JRE).

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* 2. Project name and location:

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* 3. Would you recommend JRE to family, friends or colleagues?

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* 4. Please rate us on the following attributes:

  Poor Fair Average Good Excellent
Customer Service
Professionalism
Quality of  Service
Cost of Service

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* 5. Please rate our technician(s) on the following attributes:

  Poor Fair Average Good Excellent
Technician's preparedness (had the correct tools, parts & equipment necessary to complete work)
Technician's courtesy, friendliness and attentiveness (understood your problem, respected my property and explained the agenda)
Technician's listening skills and understanding of all my issues/concerns, and advise on topics I may have been unaware of
Technician's completion of agreed upon work

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* 6. Is there anything we could have done differently?

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* 7. How did you first hear about James River Electric?

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* 8. Would you use James River Electric again?

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* 9. Testimonial statement

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* 10. Would you be happy for your comments to be used by us for marketing purposes? (Testimonials are displayed with the author's first name only, their suburb and customer type)

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* 11. Your name:

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* 12. Your organization:

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* 13. Your email address:

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* 14. Are you a:

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