Firstly, let's talk about your vehicle repairs.

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* 1. How old is the vehicle you most frequently work on?

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* 2. When did you acquire/purchase this vehicle?

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* 3. How often do you work on your vehicle(s)

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* 4. Which of these common DIY tasks would you benefit most from vehicle-specific, step-by-step guidance to help you feel confident completing them? (Click all that apply)

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* 5. Which is your most commonly used retailer/supplier for parts and consumables to perform DIY tasks on your vehicle

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* 6. How well does your preferred retailer/supplier of parts provide the vehicle specific DIY knowledge needed to confidently complete tasks on your vehicle?

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* 7. If high quality, vehicle-specific DIY repair guidance could be purchased from a parts retailer, which of the following would you be more likely do? (Select all that apply)

On average, our manual owners claim they save $3,993 performing DIY per year.

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* 8. How much do you think you could save per year by doing your own repair and maintenance?

$0 $15,000 $30,000
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i We adjusted the number you entered based on the slider’s scale.

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* 9. How much on average do you typically spend on auto parts per year?

$0 $15,000 $30,000
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i We adjusted the number you entered based on the slider’s scale.

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* 10. If you had to rely on a mechanic for all repairs, how much would you expect to spend annually on parts and labor?

$0 $15,000 $30,000
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In the following section we talk about YouTube or similar online resources (if you do not use YouTube resources, feel free to skip to the next section)

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* 11. How risky do you believe it to rely solely on YouTube videos for guidance when performing a DIY task on your specific vehicle?

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* 12. Which sources of vehicle specific, step by step instructions do you trust to give you the confidence to complete a DIY task for your vehicle?

  Extremely Reliable Reliable Unreliable Extremely Unreliable
A repair manual from a known DIY brand (e.g. Haynes, Clymer, Chilton)
YouTube
OEM Factory Manual
Online DIY forum
Friend or Family
Mechanic

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* 13. Have you ever followed a YouTube video for a vehicle repair that turned out to be inaccurate or incomplete for your vehicle?

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* 14. When watching YouTube repair videos, how often do you feel the information skips important steps?

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* 15. How concerned are you that YouTube videos may leave out important safety precautions?

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* 16. When relying on YouTube videos, how important is it to find vehicle-specific instructions?

To what extent do you agree with the following statements? (1= Strongly Disagree, 10= Strongly Agree)

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* 17. 'Having reliable vehicle-specific DIY instructions for my vehicle is critical for me to have the confidence to perform DIY successfully'

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* 18. 'I would be interested in vehicle-specific DIY instructions for the specific DIY task if they were located next to, or near the parts or consumables I needed for that specific DIY task'

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* 19. 'Seeing a Haynes, Chilton or Clymer repair manual or QR code preview while shopping for parts make me more likely to complete the parts purchase'

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* 20. 'Using a Haynes, Chilton or Clymer repair manual makes me more likely to purchase parts or tools'

We're almost there! Imagine you want to perform a DIY task e.g. oil change, brake repair, filter change, etc.

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* 21. What price would you expect to pay for a specific single job repair manual to help with that specific task?

$0 $100
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i We adjusted the number you entered based on the slider’s scale.

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* 22. What price would be too high for a specific single job repair manual to help with that specific task?

$0 $100
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i We adjusted the number you entered based on the slider’s scale.

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* 23. What price would be too cheap for a specific single job repair manual to help with that specific task?

$0 $100
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i We adjusted the number you entered based on the slider’s scale.
And finally...

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* 24. Have you ever purchased a part but returned it because the installation seemed too difficult once you got home?

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* 25. What frustrates you most about taking your vehicle to a professional repair shop? (Select all that apply)

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* 26. How much time do you believe you save by doing a vehicle repair yourself instead of going to a repair shop?

0 hours 20 hours
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i We adjusted the number you entered based on the slider’s scale.

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* 27. Have you ever paid for a repair you later realized you could have done yourself with the right instructions or manual?

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