* 1. How likely is it that you would recommend this company to a friend or colleague?

Not at all likely
Extremely likely

* 2. What changes would this company have to make for you to give it a higher rating?

* 3. What changes would most improve our new service?

* 4. In what country do you currently reside?

* 5. How convenient is our company to use?

* 6. What is your first reaction to the product?

* 7. What would make you more likely to use our new service?

* 8. How visually appealing is our website?

* 9. Overall, are you satisfied with your experience using our new service, neither satisfied or dissatisfied with it, or dissatisfied with it?

* 10. Do you have any other comments, questions, or concerns?