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Affordable Housing Provider COVID-19 Survey
1.
Are you aware of confirmed COVID-19 cases in your property/ies?
Yes, in some of them
Yes, in most of them
No, in none of them
2.
How would you categorize your overall financial strain resulting from COVID-19?
Severely cost-burdened
Cost-burdened
Not cost-burdened
3.
Have you received extra payments from HUD for COVID-19 through the CARES Act (please select all that apply)?
Yes, we received COVID-19 Supplemental Payments (CSPs) in the first round only
Yes, we received COVID-19 Supplemental Payments (CSPs) in the second round only
Yes, we received COVID-19 Supplemental Payments (CSPs) in the first and second rounds
Yes, we received extra payments for grant-funded Service Coordination costs
Yes, we received vacancy loss payments due to higher vacancy rates
We applied for CSP or Service Coordinator payments but have not received them
No, we did not receive extra COVID-19 payments from HUD
4.
How is COVID-19 impacting occupancy at your property/ies?
Vacancy rates are higher
Vacancy rates are unchanged
Vacancy rates are lower
5.
What do you anticipate to be your top challenge for your communities in the next three months? (please select all that apply)
Health risks among residents
Employee morale and staffing levels
Resident social isolation and access to services
Testing access
Vaccine access
Other (please specify)
6.
What do you anticipate to be the top operational challenge in the next three months (please select all that apply)?
Financial challenges/funding delays
Vacancy issues
HUD compliance
Fair housing issues
Inspections/maintenance
Other (please specify)
7.
How would you categorize resident access to the internet in your property/properties (please select all that apply)?
The property pays for internet access in all resident apartments
The property offers reduced-rate internet to residents in their apartments
A majority of residents pay internet service providers directly for Wi-Fi in their apartments
Most residents experiences barriers in accessing internet in-unit
Most residents experience minimal barriers in accessing internet
8.
Have you been able to assist residents in accessing COVID-19 testing?
Yes, by hosting testing clinics at the property/ies
Yes, by connecting residents with off-site testing options
No
Yes, Other (please specify)
9.
Are you assisting residents and staff with COVID-19 vaccine access at the property/ies?
Yes, through the CVS/Walgreens Pharmacy Partnership
Yes, through a collaboration with our state or local health department
No
Yes, Other (please specify)
10.
Generally, how would you categorize receipt of payments from HUD in the past 12 months? (subsidy payments, vacancy loss payments, service coordinator payments, etc.)
Timely
Delayed
Some on time, some delayed
11.
If you answered delayed in the previous question, please select the approximate length of the delay.
Less than one month
1-2 months
3-5 months
6-11 months
Longer than 1 year
N/A
12.
Generally, how long are maintenance backlogs in your property/ies resulting from COVID-19 delays?
The properties don’t have maintenance backlogs
We will need 1-2 months to address backlogs
We will need 3-6 months to address backlogs
We will need more than 6 months to address backlogs
13.
What staffing issues are your property/ies currently experiencing due to the pandemic (please select all that apply)?
Confirmed cases among staff
Low morale
Challenges with staffing levels
Significant overtime scheduling or contract services
Personal circumstances impacting productivity
None
Other (please specify)
14.
In which state(s) is/are your properties located in?
15.
Contact information
Name
Organization
Email address
16.
Would you be willing to share your COVID-19 experience with a reporter?
Yes
No
