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* 1. Do you feel welcome when coming to IHR?

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* 2. Is the atmosphere at IHR welcoming and pleasing?

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* 3. Do you feel safe and secure while at IHR?

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* 4. Do you believe groups are consistent and not cancelled unexpectedly?

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* 5. Do you believe individual appointments were reliable, without ongoing unexpected cancellations?

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* 6. Do you feel clients are able to receive services quickly within the substance use department?

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* 7. Do you feel like the staff is professional, and treat those they work with in a professional manner?

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* 8. Do you feel like the staff completes documentation in a timely manner?

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* 9. COMMENTS/TESTIMONIALS:







Can we use your comments/testimonials?






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