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Customer Feedback Survey on eBooks and Digital Media
1.
How would you rate your overall experience with our web store?
Excellent
Good
Average
Poor
Very Poor
2.
How easy was it to navigate our web store?
Very Easy
Easy
Neutral
Difficult
Very Difficult
3.
Did you find the layout of our web store appealing?
Yes, very appealing
Somewhat appealing
Neutral
Not very appealing
Not appealing at all
4.
Did you experience any difficulties while using our website? If so, please describe them.
5.
What types of content would you like to see included in future product catalog updates? Select all that apply.
eBooks
Digital art
Videos
Other (please specify)
None of the above
6.
Do you have any additional suggestions or comments for improving our product offerings or web store?
7.
On a scale of 0 to 10,
How likely is it that you would recommend our web store to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
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10