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Client complaint form

Making a complaint or leaving feedback for Great Lakes Womens Shelter

Your feedback on our service is important to us.

You have the right to make a complaint if you are not happy with any aspect of the service.
Your complaint will be taken seriously and dealt with fairly.
Your complaint will be dealt with in a confidential manner.

You can also contact the shelter manager on:
natalie@glws.org.au
1.Details of client making complaint
(can be anonymous if you don't require feedback/action)

Name
Contact number or email address
2.Details of other person/s involved in this complaint

Name
Role at shelter
3.Details of complaint

Date
Time
Location
Who was involved
What happened
4.Desired outcome of complaint
5.Anything further you would like to discuss:
6.Best contact details if you require feedback for this complaint