Emergency Rental Assistance Program (ERAP) Utility Company Survey

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* 1. What utility company are you representing?

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* 2. Please list the billing contact name, phone and email for your company.

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* 3. What payment methods do you accept?

Check

Credit Card

Other (please specify)

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* 4. If you accept payment methods by check, can you accept payments for multiple accounts on one check?

Yes

No

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* 5. If ERAP is able to guarantee payment within a specified time period, is your company able to suspend a termination of service?

Yes

No

Other (please specify)

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* 6. If a customer has been shut-off from service, how long does it take to get them reconnected?

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* 7. Is there any other information that the ERAP program should know about working with your company to address utility arrears?