Emergency Rental Assistance Program (ERAP) Utility Company Survey
1.
What utility company are you representing?
2.
Please list the billing contact name, phone and email for your company.
3.
What payment methods do you accept?
Check
Credit Card
Other (please specify)
4.
If you accept payment methods by check, can you accept payments for multiple accounts on one check?
Yes
No
5.
If ERAP is able to guarantee payment within a specified time period, is your company able to suspend a termination of service?
Yes
No
Other (please specify)
6.
If a customer has been shut-off from service, how long does it take to get them reconnected?
7.
Is there any other information that the ERAP program should know about working with your company to address utility arrears?
Current Progress,
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